Desktop Support Specialist
Job in
Florham Park, Morris County, New Jersey, 07932, USA
Listed on 2026-03-01
Listing for:
Net2Source (N2S)
Full Time
position Listed on 2026-03-01
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Desktop Support, Systems Administrator
Job Description & How to Apply Below
Description of Services
- Install, configure, and maintain desktop hardware, software, printers, and peripherals.
- Provide Tier 1 and Tier 2 technical support for end users via in-person, phone, and remote assistance.
- Manage user accounts, permissions, and access in Active Directory and other systems.
- Perform routine maintenance tasks, including updates, patches, and antivirus management.
- Monitor and resolve help desk tickets and document solutions in the ticketing system.
- Troubleshoot hardware, software, and network issues on desktops and laptops.
- Set up and deploy computers and mobile devices according to organizational standards.
- Ensure compliance with IT security policies and procedures.
- Maintain inventory of hardware and software assets.
- Collaborate with network and system administrators for escalated issues or larger projects.
- Asset management and imaging.
- Assist with IT onboarding and offboarding processes for employees.
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