Senior Manager - Inside Sales Team - Organization - TIME

Phathom Pharmaceuticals is a biopharmaceutical company dedicated to transforming the treatment of gastrointestinal (GI) diseases. With exclusive rights in the United States, Europe, and Canada to vonoprazan—a first-in-class potassium-competitive acid blocker (PCAB)—Phathom is working to transform the treatment of acid-related disorders.

• VOQUEZNA® (vonoprazan) tablets, approved for the treatment of heartburn associated with Non-Erosive GERD, as well as the healing and maintenance of healing of Erosive GERD
• VOQUEZNA® TRIPLE PAK® (vonoprazan tablets, amoxicillin capsules, clarithromycin tablets) and VOQUEZNA® DUAL PAK® (vonoprazan tablets, amoxicillin capsules), approved for the treatment of H. pylori infection in adults

Beyond our commercialized products, we are advancing a pipeline focused on innovative treatments for other acid-related GI disorders, including Eosinophilic Esophagitis (EoE).

At Phathom, we are fueled by innovation, driven by purpose, and united by a shared commitment to improving patient outcomes. Our team comprises seasoned GI and industry experts with proven track records of delivering groundbreaking therapies, including anti-secretory agents. Together, we are tackling unmet medical needs and working hard to enhance the lives of patients.

We seek motivated, innovative problem-solvers who excel in fast-paced, collaborative environments and are eager to make an impact. At Phathom, you’ll find more than a career – you’ll join our “Phamily,” where employees feel empowered, valued, and inspired to do their best work.

In August 2025, we proudly earned the distinction of being Great Place to Work® certified, with 91% of surveyed employees affirming that Phathom is an exceptional workplace.

Ready to help change the landscape in GI? Join us and be part of something extraordinary.

• Recruit, train, and manage a team of Inside Sales Representatives to deliver exceptional customer engagement and compliantly achieve sales objectives.
• Foster a culture of high performance, accountability, and collaboration.
• Coach, develop and manage the Inside Sales team to consisently meet and exceed defined sales goals, activity expectations, and KPIs through clear communication, accountability and ongoing feedback.
• Partner with HR to evaluate, develop, and retain top talent within the Inside Sales organization.

• Develop and execute business plans to drive product adoption, align with brand strategy, and complement field sales efforts.
• Collaborate with Marketing, Commercial Operations, and Field Sales Leadership to ensure consistent and compliant messaging and customer experience.
• Monitor team performance using data and analytics; identify trends, coach for improvement, and share best practices across the organization.
• Maintain a strong understanding of product, disease state, and market dynamics to lead meaningful, customer-centered sales conversations.

• As a member of the Training team, design and deliver onboarding and ongoing skill development for Inside Sales and field sales teams.
• Conduct live and virtual training sessions focused on the selling framework, scientific exchange, disease state education, and customer engagement aligned with Phathom’s brand strategy.
• Support the development of training content that reflects best practices and insights from inside sales performance data.

• Collaborate cross-functionally with Field Sales Leadership, Marketing, Compliance, Sales Operations, HR, and Legal, ensuring alignment across the commercial organization.
• Partner closely with the Regional Sales Managers to ensure Inside Sales initiatives complement field execution and drive cohesive customer engagement.
• Work with Commercial and Marketing leadership to ensure inside sales initiatives align with overall business goals and customer strategies.
• Communicate strategies and results to key stakeholders; share success stories and lessons learned to strengthen the broader commercial organization.

• Education:
  
  Bachelor’s degree from an accredited college or university.
• Industry
  
  Experience:
  
  Minimum…