Senior Manager, Inside Sales

Phathom Pharmaceuticals is a biopharmaceutical company dedicated to transforming the treatment of gastrointestinal (GI) diseases. With exclusive rights in the United States, Europe, and Canada to vonoprazan—a first‑in‑class potassium‑competitive acid blocker (PCAB)—Phathom is working to transform the treatment of acid‑related disorders.

• VOQUEZNA® (vonoprazan) tablets, approved for the treatment of heartburn associated with Non‑Erosive GERD, as well as the healing and maintenance of healing of Erosive GERD
• VOQUEZNA® TRIPLE PAK® (vonoprazan tablets, amoxicillin capsules, clarithromycin tablets) and VOQUEZNA® DUAL PAK® (vonoprazan tablets, amoxicillin capsules), approved for the treatment of H. pylori infection in adults

Beyond our commercialized products, we are advancing a pipeline focused on innovative treatments for other acid‑related GI disorders, including Eosinophilic Esophagitis (EoE).

At Phathom, we are fueled by innovation, driven by purpose, and united by a shared commitment to improving patient outcomes. Our team comprises seasoned GI and industry experts with proven track records of delivering groundbreaking therapies, including anti‑secretory agents. Together, we are tackling unmet medical needs and working hard to enhance the lives of patients.

We seek motivated, innovative problem‑solvers who excel in fast‑paced, collaborative environments and are eager to make an impact. At Phathom, you’ll find more than a career – you’ll join our “Phamily,” where employees feel empowered, valued, and inspired to do their best work.

In August 2025, we proudly earned the distinction of being Great Place to Work® certified, with 91% of surveyed employees affirming that Phathom is an exceptional workplace.

Ready to help change the landscape in GI? Join us and be part of something extraordinary.

The Senior Inside Sales Manager is a key member of the Training team, responsible for leading Phathom’s Inside Sales function. This role combines people leadership and capability development, driving performance through a hybrid model of virtual and office‑based engagement. The Senior Inside Sales Manager will attract, train, coach, and lead a team of Inside Sales Representatives focused on delivering high‑quality, compliant engagements with healthcare professionals (HCPs).

As part of the Training organization, this leader will design and deliver onboarding and skill development programs for the Inside Sales team, while contributing to the overall training strategy for the commercial organization. This position requires strong leadership, analytical thinking, and a passion for coaching and talent development in a collaborative, fast‑paced environment.

• Recruit, train, and manage a team of Inside Sales Representatives to deliver exceptional customer engagement and compliantly achieve sales objectives.
• Foster a culture of high performance, accountability, and collaboration.
• Coach, develop and manage the Inside Sales team to consistently meet and exceed defined sales goals, activity expectations, and KPIs through clear communication, accountability and ongoing feedback.
• Partner with HR to evaluate, develop, and retain top talent within the Inside Sales organization.

• Develop and execute business plans to drive product adoption, align with brand strategy, and complement field sales efforts.
• Collaborate with Marketing, Commercial Operations, and Field Sales Leadership to ensure consistent and compliant messaging and customer experience.
• Monitor team performance using data and analytics; identify trends, coach for improvement, and share best practices across the organization.
• Maintain a strong understanding of product, disease state, and market dynamics to lead meaningful, customer‑centered sales conversations.

• As a member of the Training team, design and deliver onboarding and ongoing skill development for Inside Sales and field sales teams.
• Conduct live and virtual training sessions focused on the selling framework, scientific exchange, disease state education, and customer…