Regional Operations Manager - Southeast; Florence, SC

Overview

NOW HIRING – REGIONAL OPERATIONS MANAGER (Florence/Columbia, SC Area)

Professional Transportation, Inc. has been providing crew transportation services for railroads since 1980 and has an industry reputation for providing quality, reliable, and safe crew transportation services. Much like a shuttle service, PTI receives around-the-clock requests from our railroad customers to pick up and drop off train crews.

The Regional Operations Manager (ROM) is responsible for managing field operations tasks and assignments as required, and for providing leadership in supporting and executing business goals related to safety, customer service, operations, and improving operational effectiveness.

• Multiple health insurance plan options
• Paid vacation time
• 401(K) retirement
• Safety recognition awards and incentives
• On the job training
• Discounted cell phone plans for Verizon and AT&T
• Room for growth and advancement within the company

• Assist underperforming locations with recruiting and hiring.
• Assist with management of branch locations where local management positions are vacant.
• Thoroughly analyze a branch location to identify and resolve root causes of performance issues.
• Meet with local customer representatives to address performance concerns.
• Resolving trip coverage issues.

• Upfitting of newly acquired vehicles to include exterior safety and company identifying decals, installation of required safety equipment such as cargo nets and fire extinguishers, etc.
• Installation of technology hardware in PTI vehicles including railroad radio, Lytx Drive Cam, and GPS devices.
• Coordinate and manage vehicle maintenance programs utilizing approved vendors and/or performing minor repairs.
• Sourcing potential new automotive repair vendors and suppliers.
• Work with existing vendors to coordinate vehicle maintenance.
• Vehicle inspections per company policies and procedures.
• Work with Director of Operations and Regional Vice President in managing all aspects of the region’s fleet.
• Installation, calibration, and maintenance of GPS equipment, Drive Cam, and railroad radios (as needed).

• Develop relationships with each railroad customer and maintain those relationships.
• Notify Corporate management of changing railroad conditions that would impact branch demand.
• Promote good customer relationships by meeting with local railroad officials weekly to discuss operations, satisfaction level of service, and any other pertinent issues.
• Work with railroad officials to report any Yard Safety issues.
• Attend railroad safety meetings whenever possible.

This does not necessarily list all responsibilities, duties, requirements, or efforts associated with the job. The company reserves the right to modify functions, duties, and requirements as circumstances or business needs require.

• Associate or Bachelor’s degree (preferred)

• Minimum of 1+ year of supervisory or management experience

• Excellent communication and organizational skills
• Proficiency with Microsoft Office products
• Proficient in PTI software such as Drive Cam, Trimble, and Crew
• Have a valid state driver’s license issued by the state of proposed employment
• Have at least 5 years of verifiable driving experience
• Must live within 30 minutes of the branch location
• Must be able to read, write, and converse in English
• Must be able to use a GPS/technology system, read and understand roadmaps
• Must maintain a cell phone and keep PTI updated with current phone number

• Ability to lift and pull up to 15 pounds
• Must be able to climb in and out of the vehicle
• Must be able to bend to inspect the undercarriage of a vehicle and tires
• Must be able to manually open and close all doors and hatches on the vehicle
• Ability to sit for extended periods of time when driving, which may be required
• Must be able to perform the essential functions of the job with or without a reasonable accommodation

• While managing multiple locations, the ROM is expected to travel to the locations as needed to conduct recruiting, training, safety meetings, performance feedback and coaching sessions, and conduct CRM visits.

Equal Opportunity Employer/Drug-Free Workplace: PTI is an Equal Employment Opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, age, sex, pregnancy, religion, national origin, ancestry, medical condition, marital status, gender identity citizenship status, veteran status, disability, or veteran status. PTI has a Drug-Free Workplace Policy in effect that is strictly adhered to.