Field Service Technician

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The Field Service Technician role carries substantial responsibility early on. Successful technicians are fast learners, self-motivated, and able to work independently under pressure in varying conditions. Intensive training in troubleshooting, technical procedures, and safety is provided.

Blanchard Machinery Company is committed to fostering a high-performance work culture with challenging opportunities that inspire high-quality results. Benefits include:

• Competitive Pay
• Benefits:
  Medical, dental, vision, 401K, profit sharing, generous PTO and paid holidays, uniforms, and more
• Exposure to world-class CAT training and development
• A friendly and supportive work environment
• Continuous exposure to learning and new technologies
• Opportunities for advancement

Responsibilities

• Maintain, troubleshoot, and repair all types of mechanical, hydraulic, and diesel-powered equipment, including diesel engines, transmissions, drive train components, winches, high-pressure pumps, centrifugal pumps, air compressors, microprocessor controls, electro-mechanical equipment, hydraulic systems, pneumatic systems, gearboxes, PTOs, 12/24V electrical systems, equipment cabs and controls, chassis and suspension, A/C systems, etc.
• Perform inspections and test equipment for proper operation
• Install and/or repair new or reconditioned parts
• Complete paperwork, including parts requisitions/returns, time-cards, and service reports
• Utilize diagnostic equipment and systems to assist in repairs
• Maintain service truck and all equipment on the service truck
• Ensure total customer service through direct customer interactions
• Represent Blanchard Machinery by consistently exhibiting a professional manner, arriving on time, and communicating with the customer throughout the repair process

Qualifications

• High school diploma or equivalent required
• 3+ years of heavy equipment experience required
• Previous experience on CAT equipment is a plus
• Demonstrated knowledge of troubleshooting techniques and proper repair procedures
• Ability to read and interpret electrical and hydraulic schematics, operating and maintenance service manuals
• Advanced working knowledge of equipment operation and associated operating systems
• Ability to operate lifting devices
• Ability to use diagnostic equipment
• Familiarization with electronic cables, connections, and sensors
• Excellent interpersonal and written/oral communication skills
• Commitment to accuracy, organization, and ability to prioritize tasks
• Strong problem solving skills and ability to work under deadlines in a fast-paced environment

Working Conditions

• The physical environment requires work both indoors (non-climate controlled) and outdoors in heat/cold, wet/humid, and dry/arid conditions
• Required to use personal protective equipment to prevent exposure to injury and/or hazardous materials
• Job requires standing, stooping, squatting, pushing, pulling, twisting, turning, lifting
• Physical use of a broad variety of tools and machines to maintain, troubleshoot, and repair equipment
• Must be able to lift varied weight
• Seeing, reading, and writing to complete job responsibilities
• Use of computer and other forms of technology to complete job responsibilities

• Mid-Senior level

• Full-time

• Engineering and Information Technology

• Machinery Manufacturing

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