Field Service & Support Rep - South Region

Why consider this job opportunity:

• Salary up to $109,200
• Eligible for a short-term incentive called the Medtronic Incentive Plan (MIP)
• Comprehensive benefits package including health, dental, vision insurance, and more
• Opportunities for career advancement and growth within the organization
• Remote work flexibility with 75% travel to enhance collaboration
• Supportive and inclusive work environment focused on innovation

• Provide in-house repair service and on-site technical support without sales quotas
• Offer technical advice and support to customers, sales personnel, and healthcare professionals
• Install, operate, maintain, repair, and modify equipment on designated products
• Troubleshoot and diagnose malfunctions to ensure minimal downtime
• Lead technical repair and clinical use training for staff members

• Bachelor's Degree
• Minimum of 2 years of relevant experience, or advanced degree with 0 years of experience
• Strong technology background with a customer‑centric mindset
• Ability to read and understand schematics and engineering drawings
• Excellent analytical and communication skills to convey technical issues clearly

• Previous experience as a Technician/Field Services within the medical device industry
• Familiarity with orthopedic anatomy, surgical protocol, and medical terminology
• Proficiency with commonly used test equipment (e.g., dosimeters, power supplies)
• Creativity and high discipline in troubleshooting technical issues
• Understanding of FDA regulations for medical devices

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.