AWS CMH Warehouse Clerk

Overview

DSV - Global transport and logistics
. In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become a leading global transport and logistics provider, offering services to move, store, package, re-pack, process and clear goods. Our presence spans more than 80 countries with offices worldwide to support customers' supply chains.

Location:

USA - Florence, 2505 Ted Bushelman Blvd.

Division:
Solutions
Job Posting

Title:

AWS CMH Warehouse Clerk
Time Type:
Full Time

The Warehouse Clerk carries out customer service activities in a prompt, courteous and effective manner. A major responsibility is timely and accurate handling of customer orders in compliance with all DSV Work Instructions and customer requirements. The S/R is responsible for the accurate input of information concerning orders, shipments, receipts, physical inventories, etc., ensuring that shipping and receiving documents and functions are completed accurately and on time.

Customer Service

• Process all customer orders in a timely and accurate manner.
• Generate related paperwork and information required for customer orders, checking for special requests and shipping paperwork.
• Coordinate special, last-minute shipping requests with the operations department; expedit e orders as necessary.
• Prioritize customer orders according to scheduled pick-up time or pier cutoff.
• Provide shipping and tracking information as required.

Customer Interfacing Activities

• Maintain a good working relationship with customers by responding to inquiries concerning receipts, shipments, and inventory counts in a courteous and efficient manner.
• Report customer feedback to management, including signs of dissatisfaction.

Clerical

• Oversee all paperwork associated with orders and maintain files.
• Maintain a current and accurate DSV Work Instructions Manual detailing processing requirements. Answer calls and operate office equipment as needed.

Data Entry

• Operate the computer terminal proficiently.
• Enter and verify data regarding customer orders, shipments, receipts, adjustments, etc., accurately and timely.

Documentation

• Ensure accuracy of all receiving and shipping documents.
• Gather and maintain data and records related to shipping and receiving activities.
• Assist in resolving discrepancies.
• Collect inbound freight documentation and route to proper record-keeping unit.
• Comply with all DSV Work Instructions.

Quality control responsibilities

• Verify that products and orders meet quality standards and report any damages or discrepancies.
• Stack, package, shrink wrap, and label products in accordance with Standard Operating Procedures.

Safety, Housekeeping, and Compliance

• Follow all safety protocols and promote a safe work environment.
• Maintain cleanliness and orderliness of the facility and assist in security of the warehouse.
• Comply with SOPs, corporate and site policies, safety rules, and OSHA/MSDS standards.

Other duties (Site Specific)

• Other clerical duties, including backup support as assigned.
• Perform other duties as assigned.
• Work overtime as dictated by business (mandatory or voluntary).

• None

Education and/or Experience

• High school diploma or GED.

Certificates, Licenses, Registrations or Professional Designations

• None

Other

• Must be able to work in varied warehouse temperatures during warmer and colder months.

Computer Skills

• Basic computer skills; working knowledge of Microsoft Office.

Language Skills

• English (reading, writing, verbal)

Mathematical Skills

• Basic level

Other

• Strong attention to detail, accuracy, and timely task completion.
• Good verbal and written communication skills.

Preferred qualifications

• Previous customer service experience including phone calls and operating office equipment.

Occasionally

• Bending

Frequently

• Walking and standing

Constantly

• Sitting

Ability to lift/carry and push/pull

• 11-20 pounds
  • Reach above shoulder, squat, or kneel.

Occasional exposure to fumes or airborne particles; the noise level is usually low to moderate.

DSV is an equal employment opportunity employer. Candidates are considered without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, or any other characteristic protected by law. If you require special assistance or accommodation, contact Human Resources at  DSV reserves the right to defer or close a vacancy at any time.

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