CVG Business Analyst

DSV – Global transport and logistics - In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rdlargest supplier of global solutions within transport and logistics. Today, add value to our customers' entire supply chain by transporting, storing, packaging, re‑packaging, processing and clearing all types of goods.

Location: USA – Florence, 2505 Ted Bushelman Blvd.

Division: Solutions
Job Posting

Title:

CVG Business Analyst
Time Type: Full Time>

The Business Analyst will join a team to generate insights that will guide our operational strategy and day‑to‑day execution. The role will gather customer insights, mine data, make recommendations, and help senior leaders make key business decisions. This position works closely with the operations team to shape structure and support the business.

• Uncover trends and correlations to develop insights that can materially improve operational decisions.
• Apply data mining, quantitative analysis, and statistical models to understand how our customers interact with us and identify the best way to improve the customer experience and meet our goals.
• Collaborate and partner across the organization to develop best practices for your function and advocate for improvements in enterprise‑wide tools.
• Own the design, development, and maintenance of ongoing performance metrics, reports, analyses, dashboards, etc. to drive key business decisions.
• Recognize and adopt best practices in reporting and analysis: data integrity, test design, analysis, validation, and documentation.
• Work closely with Management on important issues and projects.
• Assess and document existing business procedures. Develop recommendations for new methods / procedures, implementation plans, schedules and written reports for management to evaluate.
• Maintain recordkeeping database and produce reports.
• Review reports and recommend productivity and efficiency improvements.
• Research and analyze other comparable organizations / operation.
• Support Business reviews for strategic client by developing and presenting materials to illustrate DSV’s performance and value creation.
• Analyze business cases and existing data to identify new cost savings initiatives to develop into case studies for presentation to client.
• Develop client relationship management skills via involvement in implementation support, AQP meetings, Deep Dives, Business Reviews, etc.
• Responsible for the design, development and implementation of IT solutions across functions.
• Work closely with business leaders and clients to analyze and document client requirements and develop and implement best practice, consistent, standardized IT Solutions.

• Performs other duties as required.

• None

Education and/or Experience

• Bachelor’s degree.
• 2 years’ experience in Warehouse or Distribution Operations.

• Must possess excellent computer skills but not limited to MS Office Suite (including Excel, pivot tables and formulas), windows, or Visio.

• English (reading, writing, verbal)

• Ability to handle basic statistical control methods.

• Accountability – Willingness to take personal responsibility for actions and the delivery of results.
• Ability to adhere to standards.
• Internally motivated and works well under pressure.

• Strong problem solving and decision‑making skills.
• Ability to follow proper communication channels to initiate action.
• Ability to effectively manage own time, multi‑task, and prioritize for optimal output.
• Continually seeking process improvement and innovation.
• Impeccable attention to detail, passion for processes and systems.

• Ability to learn new systems and tools quickly.
• Excellent analytical skills.
• Ability to implement and validate corrective and preventative actions.
• MS Office (Access, Excel, pivot tables) expertise.

• Excellent verbal and written communication skills, strong interpersonal skills, ability to coordinate and motivate self and others.
• Willing to ask questions to gain a…