ERP Coordinator - Pee Dee

ERP Inventory Quality and Assurance Manager - Pee Dee

Join to apply for this role at Harvest Hope Food Bank.

Harvest Hope Food Bank is South Carolina's largest hunger-relief organization, serving 20 counties and distributing 30 million pounds of food annually. We value innovation, collaboration, and diversity, and offer a rewarding experience for those dedicated to ending hunger. Join our team and partner with nearly 400 agencies to make a meaningful impact on food insecurity across the state.

This full‑time position is based at our Pee Dee (Florence) branch and follows a Monday through Friday schedule from 8:00 a.m. to 4:00 p.m., with occasional weekend hours as required by management or business needs.

• Maintain Net Suite, Waerlinx, and integrated enterprise resource planning systems.
• Partner with various departments across the organization to enhance and improve the environment, perform ongoing maintenance, provide daily support, lead continual service improvements and integration projects related to inventory.
• Troubleshoot and resolve any ERP/WMS‑related issues including system performance, user permissions and error messages.
• Identify root causes of inventory discrepancies and create corrective action plans that may include systems, people and/or processes.
• Configure, maintain and upgrade Net Suite/Waerlinx to meet daily operational needs and support strategic projects.
• Provide ongoing ERP/WMS training for users.
• Analyze, document and make recommendations to management for continuous improvement.
• Develop procedures to ensure data integrity across all systems integrated with Net Suite and resolve discrepancies related to inventory.
• Create scheduled, automated and ad‑hoc reports for ERP users to provide accurate and clear views of data.
• Support operational excellence by contributing to the continuous improvement of the environment, processes and procedures.
• Transform data into meaningful and actionable information by developing metrics and activities that will drive inventory improvement.
• Conduct data analysis, trend identification, troubleshooting and follow‑up on corrective actions.
• Develop, test, implement and maintain customizations of ERP systems to meet evolving business needs including workflows, reports, saved searches, dashboards, form layouts and commerce.
• Work with end‑users with varying levels of technical ability and translate their input into technical requirements for developers.
• Serve as Harvest Hope Food Bank's subject matter expert on inventory and ERP.
• Oversee program and USDA purchasing.
• Conduct quality assurance assessments at all warehouses to ensure quality standards are met as they pertain to inventory.
• Lead the team in continuously refining and improving processes to improve effectiveness and efficiency.
• Perform other duties and projects as needed or assigned.

• Bachelor's degree in Operations, Logistics or related field, OR 5+ years equivalent experience managing ERP systems.
• Five years of inventory, distribution and/or warehouse management experience, preferably within the food industry.
• Six or more years of ERP administration and technical support, with strong preference for Net Suite functional administration experience including Suite Commerce Advanced, Sales, Financial, Inventory, Purchasing and Warehouse Management modules.
• Practical experience in the analysis, design and implementation of technical projects, including completion of business and functional design documents.
• Supervisory experience.
• High level of communication skills; professional and diplomatic ability to converse among multiple stakeholders.
• Demonstrated leadership skills and ability to develop, nurture, grow and enable strengths within teams to promote success.
• Experience working closely with internal management groups and ability to provide support as well as monitoring for results.
• Analytical skills and ability to run technical reports and draw insight to lead decisions.
• Understanding of the impact of quality on the financial performance of the organization.
• Excellent time management skills with proven ability to meet deadlines.
• Effective project management skills with…