Restaurant Manager, Florence, KY

Company Overview

Red Lobster is the world’s largest seafood restaurant company, operating over 500 restaurants across the United States and Canada with a dedicated workforce of more than 30,000 employees. Our vision is to be the foremost destination for seafood today and for future generations, offering high-quality meals such as Maine lobster, crab, grilled salmon, and shrimp scampi, complemented by our signature Cheddar Bay Biscuits.

At Red Lobster, we prioritize hiring passionate individuals, providing them with opportunities for growth while striving to create exceptional dining experiences for our guests. Through our focus on great seafood, great people, and great results, we continue to innovate and drive sustainable growth.

This is a full-time, on-site position located in Florence, KY. The Restaurant Manager will oversee daily operations, ensure exceptional customer service, effectively manage staff, and uphold company standards for food quality and cleanliness. Responsibilities include hiring and training team members, maintaining customer satisfaction, leading team communication, and delivering exceptional dining experiences. The role requires strategic thinking and adaptability to achieve business goals while fostering a positive team environment.

• Proven expertise in Customer Satisfaction and Customer Service with a focus on enhancing the guest dining experience
• Experience in hiring, training, and mentoring team members to build a strong and cohesive workforce
• Strong Communication skills to effectively interact with both staff and guests, promoting a collaborative environment
• Knowledge and experience in Food & Beverage operations, including quality control and inventory management
• Ability to lead by example, inspire team members, and maintain a professional demeanor in a fast-paced environment
• A passion for hospitality, attention to detail, and a commitment to upholding Red Lobster’s standards
• High school diploma or equivalent required; preference for candidates with relevant certifications or experience in restaurant management