Quality Technician - Night Shift

About the Role

The Quality Technician will inspect, test, grade, sort, sample, weigh or conduct sensory testing and assays on products, materials, components, etc. at various stages of the production process as well as manage inbound and finished product hold and release criteria (i.e., CoA verification, label verification, sensory program, internal and external physical‑chemical and microbiological testing, net contents, Critical Control Point [CCP] and Preventive Controls [PC]).

Responsibilities will also include internal auditing, recording statistical data and analyzing production data to verify compliance or determine deviation from existing standards.

In addition, the Quality Technician will follow production activities to ensure compliance with quality standards of products, GMP and Food Safety as well as enforce and promote all company guidelines, policies and good manufacturing practices.

Ensures the inspection of the incoming materials (ingredients and packaging) and finished product output; guarantees that the finished products meet the quality specifications established by the Ferrero Quality Department (FQD).

Ensures data entry in the systems (SAP‑QM), reviews the quality reports generated from the system based on data entered from production personnel and guarantees alignment to the Quality Specification. Requests and verifies process adjustments if needed.

Responsible for conducting sensory sessions for semi‑finished and finished product holds and guarantees product control as needed, escalates non‑conformities, supports root cause analysis and corrective and preventive actions implementation, and provides information on final disposition for held product.

Enters, transcribes, records, stores, and maintains information in written or electronic form.

Issues, distributes and keeps updated and available to the auto‑control operators and to any involved person the required auto‑control quality instructions and related forms for the production lines. Communicates and interacts with co‑workers, supervisors and the leadership team if needed for quality or food safety–related topics such as changes in the process or specifications, new procedures, potential issues, etc. in a proactive and organized approach.

Plans, organizes, provides, and assesses results for training to auto‑control employees and for outsource rs, in terms of quality control, to be executed on production lines. Supports operators to verify that the auto‑control activities are put in place correctly.

• Associate’s or B.S. in Food Science or related fields and 1‑3 years of relevant work experience.
• Experience in:
  • Production and processing – knowledge of ingredients and packaging materials, production processes, quality control and food safety standards to maximize the effective manufacture and distribution of excellent and safe products.
  • Quality control analysis – conducting tests and inspections of products, materials or processes to evaluate quality or performance.
  • Operation monitoring – understanding gauges, dials, or other indicators to recognize quality problems on machines.
  • Using mathematics and statistical analysis on data and results’ trending.
  • Understanding industry‑related documents.

Careers with caring built in – discover our benefits here.

Ferrero began its journey in the small town of Alba in Piedmont, Italy, in 1946. Today, it is one of the world’s largest sweet‑packaged food companies, with many iconic brands sold in countries all over the world. Find out more about Ferrero at

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey  diversity of our talents is what makes our work environment multicultural, innovative, and highly rewarding.

Find out more here.