Accounts Receivable Specialist

We’re seeking an Accounts Receivable Specialist for a manufacturing environment with a primary focus on business-to-business collections. This role will also support cash application and billing/invoicing workflows. The ideal candidate is detail-oriented, professional on the phone and via email, and comfortable working in a high-volume setting with multiple stakeholders (customers, sales, operations, and customer service).

• Manage B2B collections portfolio: conduct timely outreach on past-due accounts, resolve disputes, and drive payment commitments
• Monitor AR aging and prioritize accounts to minimize DSO and bad debt exposure
• Investigate and resolve chargebacks, short-pays, pricing discrepancies, and POD/documentation requests
• Partner with Sales/Customer Service to address credit issues and remove barriers to payment
• Record and track all collection activities, payment plans, and customer notes in ERP/CRM
• Apply customer payments (ACH, wire, check, credit card) accurately and promptly; research and resolve unapplied cash and unidentified remittances
• Process and reconcile lockbox and daily cash receipts; ensure accurate GL coding
• Prepare and send customer invoices and statements; assist with billing corrections and credit/debit memos
• Support month-end close activities related to AR, including reconciliations and reporting
• Maintain customer master data with attention to credit terms, tax status, and contact details
• Contribute to process improvements and SOP documentation in AR, billing, and cash application

• 2–4 years of recent AR experience with a strong emphasis on B2B collections
• Experience in a manufacturing, distribution, or similar product-based environment
• Proficiency with ERP systems (e.g., SAP, Oracle, Microsoft Dynamics, Epicor, Infor) and intermediate Excel skills (lookups, pivots, filters)
• Strong customer service mindset with professional written and verbal communication
• Ability to analyze account activity, reconcile complex statements, and resolve discrepancies
• Organized, deadline-driven, and comfortable managing a large, dynamic workload

• Experience with lockbox processing and cash application automation tools
• Familiarity with EDI billing, customer portals, and deduction/claims management
• Knowledge of basic GAAP concepts as they relate to AR and revenue/billing
• Exposure to credit risk assessment and credit limit maintenance

If you are interested in learning more, please apply now.