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Field Services Engineer
Job in
Florence, Boone County, Kentucky, 41022, USA
Listed on 2026-02-28
Listing for:
TRC Talent Solutions
Full Time
position Listed on 2026-02-28
Job specializations:
-
Engineering
Systems Engineer, Electrical Engineering
Job Description & How to Apply Below
The Service Engineer/Specialist provides technical service, support, and maintenance for control systems to ensure reliable 24/7 operations. This role also assists with system implementation, upgrades, and project support both onsite and in-office.
Key Responsibilities Service & Support (80%)- Inspect, maintain, and update control systems.
- Troubleshoot issues and implement performance improvements.
- Monitor service channels (phone, email, ticketing) and respond to incidents to maintain SLAs.
- Track KPIs and collaborate with teams for quick issue resolution.
- Review P&IDs, create instrument lists, and prepare documentation.
- Configure HMI screens, PLC/DDC/DCS control logic, and system networks.
- Support onsite startup, calibration, testing, troubleshooting, and training.
- Provide technical expertise during customer and sales meetings.
- Identify new opportunities and maintain customer relationships.
* On-call rotation required (24/7 availability during assigned periods).
Travel to customer sites for maintenance, troubleshooting, and installations.
QualificationsBachelor’s degree in Mechanical, Electrical, or related Engineering field, or equivalent experience.
Understanding of mechanical/electrical systems and controls platforms such as:
- Distech: BACnet, LON, Eclypse
- Johnson Controls:
Facility Explorer, Metasys
Knowledge of scripting (VBA, Python) and tools such as Kepware, Thin Manager, VMware preferred.
Basic understanding of HVAC systems, P&IDs, and functional testing a plus.
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