Customer Experience Admin

Overview

Window Nation is growing fast! Join a high energy team where your ideas and contributions will make a lasting impact on our future.

One Goal, One Passion – Growth is Everything at Window Nation

At Window Nation, we don’t just replace windows and doors – we help transform homes into spaces people love. With nearly 20 years of craftsmanship, innovation, and competitively priced solutions, we’ve enhanced the comfort, safety, and value of homes for customers nationwide. In doing so, we’ve become a trusted leader in home improvement, striving to be the provider of choice for all window and door replacements.

As we continue to grow and expand into new markets in 2026, we’re looking for passionate, driven team members who thrive in a high-growth environment. Join a company where your expertise is valued, your contributions matter, and your work makes a lasting impact – on customers and the future of home improvement.

The Customer Experience Admin serves as the first point of contact and trusted liaison for Window Nation's customers, past and present. In this role, you'll connect directly with homeowners to ensure their questions and concerns are resolved quickly and professionally. In partnership with our Customer Excellence Team, you'll help deliver smooth, timely, and positive experiences at every touchpoint. This role calls for someone who is empathetic
, detail-oriented
, and genuinely passionate about providing exceptional service and communication
.

This position will work out of our company headquarters in Fulton, MD
. Candidates in Maple Lawn, Columbia, Scaggsville, Laurel, Clarksville, Silver Spring, College Park, Baltimore, Glen Burnie, Bowie, Odenton, Crofton, and surrounding areas are encouraged to apply!