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Senior Service Team Lead – Customer Care

Job in Florence, Boone County, Kentucky, 41022, USA
Listing for: Citibank (Switzerland) AG
Full Time position
Listed on 2026-01-19
Job specializations:
  • Customer Service/HelpDesk
    Client Relationship Manager
  • Management
    Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 58656 - 77360 USD Yearly USD 58656.00 77360.00 YEAR
Job Description & How to Apply Below
Position: Senior Service Team Lead – Customer Care & Growth
A global banking institution is seeking a Service Sr. Supervisor in Florence, Kentucky, to lead a customer service team of 15-25 professionals. This role requires developing team skills, evaluating performance, and ensuring exceptional customer care. Candidates should have 2-5 years of relevant experience, strong project management abilities, and proficient communication skills. Competitive salary ranges from $58,656 to $77,360, along with comprehensive employee benefits and paid time off.
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Position Requirements
10+ Years work experience
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