Assistant Manager

About Mulberry Born in 1971 the roots of Mulberry are in Somerset England. For more than fifty years Mulberry has been a British lifestyle brand internationally acclaimed for quality and design capturing the Mulberry Spirit. Sustainability has been part of the Mulberry ethos since the brand's inception in recognition of our purpose‑driven approach. In 2024 we proudly achieved B Corp Certification.

Today we are a global brand but our values remain the same; we are committed to improving our impact on people and the values you share and we would love you to join our team.

What We Need From You Partner with your Store Leader You will support in creating a high‑performing team where diversity is embraced and every person is valued and feels a sense of belonging.

You will encourage discussions and invite ideas and different perspectives in order to drive creativity and collaboration.

You will create a culture that embraces feedback; give praise, share successes, coach and challenge.

Customer Focus You will nurture a welcoming and fun environment for your customers and team.

You will be committed to delivering an engaging and memorable customer experience in your store and inspire your team to also.

You will develop and maintain key customer relationships using in‑store CRM tools to support you and your team.

Commercial You will continually demonstrate a commitment to driving your business.

You will collaborate and build key relationships to accelerate store growth.

You will demonstrate expert market awareness and the ability to use analysis to maximise trading opportunities.

You will lead and deliver operational excellence showing respect and consideration for people, product and your environment.

You Are Inspiring Engaging Agile Perceptive An  experienced Leader (preferably within luxury fashion but not essential)
In love with fashion!

Culture Embrace and demonstrate the Mulberry values and behaviours: honesty, dynamism and a community‑oriented spirit.

Support Mulberry to deliver an inclusive culture through behaving in a way that is open‑minded and respectful towards others and understanding that your views, opinions and experiences may not always be shared by your colleagues.

Act as an ambassador for Mulberry and communicate positively about the brand.

Sustainability As a certified B Corp we are committed to using business as a force for good. You’ll be encouraged to incorporate environmentally and socially responsible practices into your work supporting our Made to Last strategy across climate, circularity and community.

Help foster a culture where diversity is celebrated and every individual feels valued, respected and included. Champion equity, empathy and understanding in all interactions – internally and externally.

Required Experience Manager Key  Skills Restaurant Experience Fashion Retail Hospitality Experience Assistant Manager Experience Basic Math Management Experience Math Business  Management Leadership Experience Supervising Experience Restaurant Management Retail Management

Employment Type

Full‑Time Experience Years Vacancy1

Location Assistant Manager
• Florence, Tuscany, Italy Mulberry is an equal opportunities employer and we are passionate about hiring and developing the best talent. All hiring decisions are made only on the basis of qualifications, skills or experience and as they relate to the particular. If you need any adjustments to our application or interview processes to enable you to be at your best please email us at email protected.
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