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Customer Service Rep Bilingual Event Manager / Planner

Front Desk Guest Service Agent

Job in Florence, Tuscany, Italy
Listing for: Altro
Full Time position
Listed on 2026-01-23
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, Event Manager / Planner
  • Hospitality / Hotel / Catering
    Customer Service Rep, Event Manager / Planner
Salary/Wage Range or Industry Benchmark: 10000 - 30000 EUR Yearly EUR 10000.00 30000.00 YEAR
Job Description & How to Apply Below
A prestigious hotel group in Florence is seeking a Guest Service Agent to create memorable experiences for guests during their stay. Key responsibilities include handling guest inquiries, managing check-in and check-out processes, and ensuring compliance with safety standards. Candidates should have a passion for hospitality, experience in guest services, and strong problem-resolution skills. Fluency in Italian and English is mandatory, and knowledge of Opera PMS is preferred.

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