Assistant Manager - HWY & MERRILL

Position Summary

Super Star Car Wash is looking for driven, dynamic leaders with management experience and a passion for inspiring teams! Our Assistant Manager role begins with immersing yourself in our operations, learning the business from the ground up. As you progress, you’ll take on increasing responsibility, mastering day‑to‑day management and driving the overall success and profitability of a Super Star Car Wash location.

This program is designed to provide hands‑on experience in every aspect of car wash operations, equipping you with the skills to step confidently into an Assistant Manager role
. From day one, you’ll immerse yourself in our operations, learning the business from the ground up. If you’re to take the next step in your leadership journey, we want to hear from you!

P.S. – You will need to like working outdoors, as this role involves spending the majority of the time outside.

• Execute opening and closing duties following designated procedures.
• Ensure compliance with all local, state, and federal laws, rules, regulations, and company policies.
• Manage and coach team to drive company initiatives and exceed KPIs.
• Monitor and manage Quality Control factors, including customer experience, product & service standards, scheduling, and labor cost control based on historical performance and seasonality.
• Ensure a safe environment for employees and customers by enforcing safety procedures.
• Identify and report safety or maintenance issues to management.
• Provide friendly, professional service to exceed customer expectations.
• Handle vehicles with extreme care to ensure customer satisfaction and trust.
• Maintain a clean and organized property at all times.
• Perform location cleanliness tasks such as sweeping, replenishing supplies, mopping, cleaning, and minor landscaping work as directed by leadership.
• Facilitate and assess damage claims.

• Learn and implement the company’s coaching and training model.
• Communicate effectively with employees, customers, peers, and management at all levels.
• Motivate employees to perform job tasks efficiently and effectively.
• Support company initiatives, including marketing, promotions, sales, customer service, and talent management efforts.

• Contribute to team success by completing related tasks as needed.
• Perform other duties as assigned by management.

• High school diploma or GED equivalent
• Must be at least 18 years of age
• 2+ years of supervisory experience leading teams
• Ability to transfer to other locations within the designated district
• Ability to successfully pass a criminal background check
• Adaptability:
  Thrive in a fast‑paced, outdoor environment
• Communication:
  Excellent verbal and interpersonal skills
• Flexibility:
  Willingness to work outside and adapt to various weather conditions
• Schedule:
  
  Ability to work a schedule that may vary based on business needs, full‑time schedule to include days, evenings, weekends and holidays

• Outdoor and Indoor Settings:
  Primarily work outdoors
• Weather
  
  Conditions:
  
  Exposure to heat, cold, rain, and wind
• Noise Levels:
  Moderate to high noise levels from equipment and vehicles
• Team
  
  Collaboration:
  
  Frequent interaction and collaboration with colleagues and customers
• Fast-Paced:
  High pace, especially during peak hours
• Customer Interaction:
  Regular engagement with customers

• Prolonged periods of standing and walking
• Manual tasks and operating equipment
• Stamina and endurance throughout the shift

Super Star Car Wash isn’t just a place to get your car washed. It’s where you leave your messes and stresses behind. With over 100 locations across AZ, CA, CO, and TX, we’re your ultimate sidekick for top‑nosh car wash services that truly shine. Since the start, we’ve focused on reliability, unlimited car washes, and treating our customers like VIPs. This dedication has led to super growth and welcoming more Super Star team members.

We are innovative with the latest car wash tech and eco‑friendly practices, while giving back to our communities through…