PC Analyst

Local government is a purposeful journey where you can make a difference and help improve life for our thousands of citizens. With over 2000 employees in more than 30 departments, theres sure to be a position for YOU, whether youre just starting out or a seasoned pro. When you work for Pinal County, youll have access to a wide range of benefits like comprehensive healthcare options and unmatched retirement plans that are the best in Arizona.

• An Employer that Values Each Employee and Prioritizes a Work Experience that Provides Ample Time for Stress Reduction and Work-Life Balance.
• Paid Vacation And Sick Leave
  • 15 Vacation Days Accrued Annually Starting Day One
  • After Three (3) Years of Service, 18 Vacation Days Accrued Annually
  • After Five (5) Years of Service, 20 Vacation Days Accrued Annually
• Ten Paid Holidays + One Paid Floating Holiday to Use as You Wish
• 13 Sick Leave Days Accrued Annually Starting Day One
• Paid Sabbaticals Every Five (5) Years
  • Two-Week Sabbatical After Five Years of Continuous Service
  • Three-Week Sabbatical After Ten Years of Continuous Service
  • Four-Week Sabbatical After Fifteen Years of Continuous Service
  • Four-Week Sabbaticals Every Five Years After Fifteen Years of Continuous Service
• Comprehensive Wellness Program
  • Quarterly Wellness Challenges
  • Vision Exams and Optometry Events Onsite
  • Vaccination Clinics
  • Onsite Mammogram and Prostate Screening Events
  • Skin Cancer Screening Events Onsite
  • Biometrics and Health Screening Events Onsite
  • Financial Health and Retirement Planning Events Onsite & Online
  • Fitness Resources and Onsite Sessions Like Yoga and Tai Chi
• Retirement Plans with Generous Employer Contributions
  - Guaranteed Lifetime Benefit!
• Top Tier Affordable Medical Plans – Six Different Medical Plans to Choose From
  • Some Medical Plans with Zero Employee Premium Cost
• Dental and Vision Plans
• Tuition Reimbursement Program
• Alternative Work Schedules
• Telehealth
• Public Service Loan Forgiveness Program (Department of Education)
• Employee Assistance Program with Ongoing Training & Development Options
• Civil Service Leave
• Van Pool Options
• Short-Term Disability – Employer Paid
• Basic Life Insurance - Employer Paid
• Flexible Spending Accounts for Dependent Care and Medical Expenses
• Suite of Voluntary Benefits including additional Life, Accident, Critical Illness & Cancer Insurance

Additionally, collaborate with a talented team committed to making Pinal County an outstanding place for residents and staff. Working at Pinal County is an investment in YOU.

Apply today and find out why Pinal County is more than just a job.

Before you apply, watch this video to learn helpful tips for completing an application at Pinal County:

Application Tips

Install, modify, and repair computer hardware, software, and peripheral devices for the Information Technology (IT) Department and provide experienced technical support and diagnosis for system users, including operating systems, specialized hardware components, and specialty software applications under basic supervision.

• Install, modify, diagnose, troubleshoot, and repair computer hardware, specialized hardware components, peripheral devices, standard software, and specialty software applications.
• Provide experienced technical assistance and training to system users and resolve problems within scope of authority and training.
• Interview user to collect information about technology problems and technical issues, lead user through diagnostic procedures to determine source of error, and diagnose system hardware, software, and operator problems.
• Define user problems, research and isolate error sources, implement technical solutions to resolve problems, and follow up with users to assure the optimal functionality of the users' systems.
• Deploy new and enhanced software and hardware for County users and specialized department components, including Mobile Data Computers.
• Replace defective or inadequate hardware, components, and software packages as needed.
• Maintain IT hardware, specialized client equipment, audio/visual equipment, and peripheral devices and perform preventive maintenance of hardware and equipment to minimize future failures.
• Evaluate County IT systems and identify technical problems, which need to be addressed by improved technologies or updated policies and procedures.
• Research technical issues and recommend software, hardware, components, and accessories and prepare reports on hardware and software utilization and operational issues.
• Refer complex problems, which are beyond the skills of the PC Specialist to senior technical staff and track the problem until it has been resolved.
• Cross-train in technical skills for maintaining IT hardware, software, database, and servers.
• Maintain absolute confidentiality of work-related issues, customer records, and restricted County information.
• Perform other related duties as required.

• High school diploma or GED equivalent.
• Three (3) years of experience IT Technical Support.
• Or an equivalent combination of relevant education and/or experience may substitute for the minimum…