Administrative Assistant

Overview

Join Our Impactful Team at Health Connect America!

Before you get started on your journey with Health Connect America
, take some time to learn more about us. At Health Connect America
, all services are guided by a unified, trauma-informed approach. Across every program, we are committed to providing compassionate, client-centered care fosters healing and growth. Our services are delivered by clinically trained staff, grounded in a therapeutic mindset and informed by research and evidence-based practices at every level of care.
Health Connect America and its affiliate brands are leaders in providing mental and behavioral health services to children, families, and adults across the nation. We provide our services directly to those in need whether that be within a person's home, their community, or in one of our office settings.
Health Connect America is honored to be a part of the communities we serve and the clients we walk alongside as they embark on a journey to self-improvement and more fulfilling lives. At Health Connect America
, we are dedicated to making meaningful connections every day through creating quality, affordable opportunities for individuals and families to achieve their greatest potential in a safe, positive living environment.

Come make a difference and grow with us!

Our Brands

The primary over-riding duty of the Administrative Assistant is to provide administrative support to the members of management in the region, all other direct service providers in the region; or, if assigned to the corporate office, to an assigned department (s). The Administrative Assistant may also serve as the region or Corporate Office’s receptionist.

• Serve as Receptionist for the region. Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, and address complaints.
• Open, sort, and distribute incoming correspondence, including faxes and email.
• Perform general office duties such as ordering supplies, maintaining records management systems, and performing basic bookkeeping work.
• Operate and maintain office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
• Compile, copy, sort, and file records of office activities, business transactions, and other activities.
• Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
• Compute, record, and proofread data and other information, such as records or reports.
• Enter data and track and produce reports as assigned.
• Assist Office Manager or Program Director in:
  Prepare agendas and make arrangements for new staff orientation and training, and other meetings.
• Assist in operating the information management system (Carelogic) for client records, enter data as requested, and produce reports as requested.
• If assigned to the corporate office, position duties may include, but are not limited to data entry, producing reports, filing and organizing file systems, assisting in the Billing Department in processing billing, following up on unpaid claims, auditing records and producing reports, assisting in the set-up of meetings and special events, running errands, and / or any task assigned to support the administrative operations of the corporate office.
• Assist and participate in conducting client chart audits.
• Assist in conducting client, agency, and aftercare surveys as assigned.

• At minimum, a high school diploma.
• An Associate's degree in business or a related field is preferred, alongside at least one year of relevant work experience, internships, or volunteer roles within administrative or clerical settings.

Be Well with HCA:

• At Health Connect America, we prioritize self-care and support a healthy work-life balance for all employees.

• We offer flexibility in scheduling and provide all employees access to our Employee Assistance Program (EAP), which includes 8 mental health counseling sessions annually.

• Full-time HCA employees enjoy paid time off, paid holidays, and a comprehensive benefits package that includes medical, dental, vision, and other voluntary insurance products.

• Additional…