Senior Administrative Assistant; and Retention Initiatives

This position provides high-level administrative, operational, and programmatic support to the director and associated programs within the office. This position plays a critical role in ensuring the effective day-to-day functioning of initiatives that support student success, retention, and engagement from orientation through graduation. Additional responsibilities include supporting major programs including ROAR (orientation program), family engagement, the presidential mentors academy (PMA), and living-learning communities (LLCs) through organization, communication, data tracking, and coordination.

This role requires exceptional organizational skills, professionalism, attention to detail, and the ability to manage multiple priorities while serving as a point of contact for students, families, faculty, staff, and campus partners.

• Provide comprehensive administrative support to the director;
• Manage office operations including scheduling meetings, maintaining calendars, coordinating logistics, and handling correspondence;
• Serve as the primary point of contact for the office, responding to inquiries from students, families, faculty, staff, and external partners;
• Maintain organized electronic and physical filing systems, including program records and reports;
• Assist with preparation of agendas, meeting materials, presentations, and reports;
• Support planning and implementation of various events and initiatives;
• Coordinate event logistics including room reservations, catering, materials, registration tracking, and on-site support;
• Assist with communication to students, families, and campus partners related to programs, events, and deadlines;
• Assist with tracking participation, attendance, and engagement data for programs and initiatives;
• Utilize university software systems to input, update, and track program data related to retention and student success;
• Assist in compiling data for annual reports, retention dashboards, and assessments;
• Draft, edit, and distribute program communications including emails, newsletters, forms, and website updates;
• Maintain accurate records for scholarships, mentoring programs, and participant tracking (e.g., PMA scholars);
• Assist with budget tracking, purchase requests, reimbursements, and financial documentation for departmental programs;
• Monitor supply inventory and coordinate ordering of office and program materials;
• Support scholarship documentation and tracking under the direction of supervisor;
• Assist with onboarding and scheduling of student employees and paraprofessional staff;
• Support training logistics and documentation for student staff and mentors;
• Serve as a resource for student employees regarding procedures and expectations;
• Assist in maintaining the schedule of and scheduling meetings for the assistant vice president for enrollment management;
• Assist in the creation and maintenance of detailed spreadsheets to track office budgets, expenses, and contracts;
• Perform all other duties as assigned.

Maintain availability for occasional evening or weekend work to support orientation sessions, major events, or university programs, as requested.

• High school diploma/equivalent is required;
• Some college education or a bachelor’s degree is preferred;
• Minimum of two years of administrative or office support experience is required;
• Higher education work experience is preferred;
• Experience with scheduling, event coordination, administrative support, student success, orientation, retention, mentoring programs, CRM systems, student information systems, data tracking platforms is preferred;
• Experience supporting leadership or scholarship-based programs is preferred.

Applicants must upload a cover letter and resume at the time of application, as well as provide contact information for at least three professional references. For questions, please email employment or call  and select option #2. Selecting an option other than #2 will result in a delayed response.