Retail Display Installer – Technology

Overview

Retail Display Installer – Technology

Location:

Travel up to 90 miles from home, on average | Paid drive time & mileage reimbursement

Schedule:

Work Monday–Friday | Weekends are not required!

Role: 2020 Companies seeks a reliable, detail-oriented, and self-motivated Field Service Representative to join our team and represent leading brands like Dell, Intel, Dyson, Google, and HP. In this role, you’ll execute a wide range of in-store tasks, including:

• Installing and updating sales floor fixtures and endcaps
• Performing build-outs, resets, and display repairs
• Following plan-o-grams and client-specific directives

You’ll work independently, meet deadlines, and use mobile applications and technology to complete assignments efficiently and professionally. Strong communication and organizational skills are essential, as you’ll manage store-level relationships and ensure top-quality execution on every project.

• Respond and remain responsible for consistent communication with field services management quickly (within 24 hours of contact).
• Representatives are responsible for keeping their availability updated and accurate.
• Fully complete all assigned jobs on or before scheduled end dates.
• Installing and building displays, end caps, and fixturing.
• Complete necessary forms /images/ surveys associated with each job/assignment before leaving the job site.
• Maintaining and updating displays according to planograms/ client requests.
• Conducting break-fix repairs to ensure displays and fixtures are fully functional.
• Participate in early morning installations and installations involving a team of 2+ people and provide solution feedback.
• Manage virtual software and ensure successful execution of related tasks and timelines.
• Contribute to the team's success by assisting other members as needed.
• Adhere to timelines associated with accurate timecard submission, reporting anomalies daily with needed corrections.
• Work independently in a fast-paced environment.
• Participate and complete training and certification programs.
• Accurately track, record, and communicate activity via designated systems/ workflows.
• Available for weekend assignments as needed.

• Must be 18 or older (due to insurance requirements).
• Must be authorized to work in the United States.
• Flexible availability Monday through Friday; weekend and holiday availability as needed; early morning and late-night availability as needed.
• Maintain a minimum of 20 hours of fieldwork within a rolling 30-day period.
• Climb a ladder up to 10 feet in height; safely lift and carry up to 60lbs; kneel, walk, crouch, bend over, handle/grasp, and reach overhead.
• Ability to adjust to varying tasks and work environments.
• Effective communication abilities via phone, text, and email; use of a smartphone to clock in/out, upload photos, download applications, and connect to the internet.
• A high school diploma or equivalent; retail or merchandising experience beneficial but not mandatory.
• Installation and merchandising experience; proficiency with hand and power tool usage; ability to follow planogram directives.
• Must own an Android or Apple mobile device to upload photos and data.
• Must complete all training assignments and tasks within a designated time frame.
• Must have reliable transportation; valid driver’s license and proof of insurance; willingness to travel up to 90 miles from home per assignment.

We welcome every voice, and we are committed to building a truly inclusive environment where your differences are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while providing a best-in-class experience for our employees. This includes paid holidays, career development opportunities, and professional stretch assignments.

Equal Opportunity 2020 Companies is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.