Helpdesk, IT​/Tech

IT Help Desk Technician – Flint, MI

Grow Your IT Career With Experience Across Modern Technologies.

TEKsystems is looking for an experienced IT Help Desk Technician in Flint, MI. This role is ideal for someone who thrives in a fast‑paced environment, enjoys solving technical problems, and is eager to build long‑term career growth in IT.

Our client is actively investing in their technology and people, and they’re looking for someone who is enthusiastic, collaborative, and ready to be a trusted technical partner for the business.

• Gain exposure to enterprise‑level technologies and a wide range of platforms
• Be a key contributor in a growing, forward‑thinking organization
• Hands‑on ownership—from onboarding new hires to resolving complex issues
• Work with both local and global users
• Opportunity to improve processes and make a real impact
• Partner with experienced IT teams and continue developing your technical skillset

• Serve as a primary support resource for help desk and IT related issues
• Troubleshoot hardware, software, and network‑related issues
• Manage and resolve tickets while maintaining SLAs and best practices
• Own new hire onboarding, including account creation and equipment setup
• Support Windows 10/11, macOS, Linux, VDIs, and tablet platforms
• Provide Active Directory and Group Policy support
• Support business applications, SaaS tools, and collaboration platforms
• Troubleshoot and support MDM solutions
• Maintain and support standard and custom system images
• Assist with server, networking, phone systems, and VPN access
• Document solutions and help improve IT processes and standards
• Escalate complex issues to appropriate IT teams when needed

Minimum 2+ years of experience in:

• IT support environments
• Windows and macOS desktop support
• Active Directory and account management
• Office 365 and G‑Suite support
• SaaS applications (e.g., Okta, Slack, Zoom, Jira)
• MDM platforms (JAMF, Kandji, or similar)
• Ticketing systems and queue management
• Network and hardware troubleshooting
• VPN and access support
• Deployment, configuration, and maintenance of end‑user devices

• Passion for technology and continuous learning
• Strong troubleshooting and problem‑solving mindset
• Excellent customer service and communication skills
• Comfortable working independently and as part of a team
• Organized, accountable, and proactive

Ready to take the next step in your IT career and make a difference? We’d love to hear from you.

Contract to Hire position based out of Flint, MI.

Pay Range: $22.00 - $24.00/hr.

Benefits:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
• Life Insurance (Voluntary Life & AD&D)
• Short and long‑term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, vacation, sick leave)

Fully onsite position in Flint, MI.

The position is anticipated to close on February 27, 2026.

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full‑Stack Technology Services, Talent Services, and real‑world application, we work with progressive leaders to drive change.

The company is an equal‑opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.