Front Desk Manager

Overview

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to and proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!

At the Hilton Garden Inn-Downtown Flint, we are seeking qualified and talented candidates to fill our current job openings!

As our Front Office Manager, you will supervise the daily operations of the Front Desk staff to maximize revenues and profits while attaining optimal guest satisfaction. A leader who will guide and motivate the front office team to create unforgettable experiences.

We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that feed your inner explorer, we work hard to create and deliver on what YOU need.

We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.

We are looking for our next great team member to join us on our Front Office team. The ideal candidate is a natural leader, has outstanding conversational skills and enjoys engaging in meaningful conversations with guests. They remain calm and confident in challenging situations, turning them into opportunities to deliver exceptional service. They are a self-starter with an even, positive disposition and communicate clearly and effectively with guests.

They are always willing to pitch in and support coworkers with their Crescent job duties, embracing a strong culture of teamwork and collaboration. Does this sound like you?

• Supervise the daily operations of the Front Desk staff to maximize revenues and profits while attaining optimal guest satisfaction.
• Guide and motivate the front office team to create unforgettable guest experiences.

• Natural leadership ability
• Outstanding conversational skills and ability to engage in meaningful conversations with guests
• Calm and confident under challenging situations, turning them into opportunities for service excellence
• Self-starter with a positive disposition and clear, effective communication
• Willingness to pitch in and support coworkers, supporting a strong culture of teamwork and collaboration

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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