Specialty Pharmacy Technician

Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.

Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale.

Join us to start Caring. Connecting. Growing together.

The Specialty Pharmacy Technician in Frontier Therapies will be on the team of an exciting business serving patients with rare diseases, pharma manufacturers, and providers by dispensing and servicing therapies at the frontier of healthcare. We created a business that is designed to specifically serve the unique needs of rare disease patient populations and support the emerging therapies, which require enhanced services and new capabilities over traditional specialty pharmacies.

Our mission, 'supporting people with compassion while creating access to therapies at the frontier of health care,' and vision, 'that all people, no matter how unique, can access a better tomorrow' are what drive and motivate us, as part of the larger United Health Group mission 'to make the health system work better for everyone.'

The Fulfillment Pharmacy Technician will be responsible for prescription fulfillment duties within a pharmacy location within the Optum Frontier portfolio located in Flint, MI. Under direct supervision from the Site Director, the Specialty Pharmacy Technician will be responsible for ensuring an entire order is fulfilled with accuracy.

Location: 325 W Atherton Rd. Flint, MI 48507

Schedule: Monday through Friday with 8-hour shifts between the hours of 7:00am-5:00pm

• Perform various duties related to the fulfillment of prescription orders
• Dispense any or all the following: specialty pharmaceuticals, injectables, cell gene therapies, and related supplies following state and federal regulations and company policies and procedures
• Process, pack and ship outgoing pharmacy orders, ensuring drug, related supplies and patient collateral (education materials) are included
• May also perform drug/supply ordering and inventory/warehouse duties, including proper storage of drugs and supplies and appropriate refrigeration of perishable product, monitor and adjust/calibrate pharmacy equipment
• Process, pack and ship outgoing specialty distribution orders, ensuring drug, related supplies and accurate documents are included
• Prepare and scan documents, verify member/patient data, submit prescription orders in computer system
• Contact patients to validate data, resolve rejected claims, request payment information, establish priority of order or delivery details, address medication issues, and coordinate treatment with on-site facilities personnel
• Interpret provider prescription and create order, access, input and retrieve prescription and medical/lab information from computer system, verify whether order/drug is reimbursable/covered
• Perform tracking logistics for outbound shipments to ensure they arrive k to include triaging packages that were misrouted to ensure meet destination

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

• Active and unrestricted Pharmacy Technician license in the state of Michigan
• 1+ years of pharmacy experience
• 1+ years of customer service experience
• Ability to lift 50 pounds
• Ability to stand for up to 8 hours with intermittent breaks
• Must be 18 years of age OR older

• 1+ years of working in a warehouse or supply chain inventory environment
• National PTCB certification
• Specialty pharmacy experience

• Be a team player and collaborate across functions
• Ability to multi-task and be detail oriented
• Ability to work efficiently without creating distractions or disruption to other…