Assistant Manager - Office Expansion
Listed on 2026-01-24
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Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM
Assistant Manager Needed ASAP
- Office Expansion
- Full-time
Our mission is to build connections between our clients and their potential customer base by creating a standard of excellence and providing top notch service while fostering our teams’ growth through a rewarding and progressive environment. The growth of our team members is our highest priority. We are passionate about delivering quality and results. Optimum Retail Dynamics values teamwork within our agency and strives for good partnerships across all platforms.
Direct Customer Service Representative
Please note:
The Direct Customer Service position that we currently have open is an Entry Level Management opportunity, with no ceiling on the opportunity for growth. If you are looking to step directly into a management position, this is NOT the position for you. We require all managers, regardless of past experience to train in all areas of our company prior to taking on management responsibilities.
Our Direct Customer Service Representatives work in an environment that is centered on being a part of a team and being included in a family atmosphere. We bring together diverse individuals who have an array of expertise, skills and potential helps us create progressive promotional event solutions for our clients. We are looking for key individuals to provide customer service and promotional knowledge to our client base.
Join a company that invests in its employees and truly wants YOU to succeed.
We provide our Representatives with:
- Comprehensive Paid Training by a National Manager
- Opportunities to earn $200 Monthly Gas Allowance
- Opportunities to earn $100 Cell Phone Reimbursement
- Numerous Advancement Opportunities
- PTO and Benefits after 90 days
Do You Have The Qualifications?
- Student Mentality
- Reliable Transportation
- Ability To Learn and Apply Marking/Promotional Strategies
- Strong interpersonal and customer service skills
- Desire for an Entry Level Opportunity with Management Goals
Education and/or formal training:
- High school diploma or GED equivalent.
Excellent interpersonal skills
Ability to identify and meet customer’s needs and requirements
Punctual, regular, and consistent attendance is required
Knowledge, skills and abilities:
- Excellent verbal and written communication skills
- Must be self-motivated with a demonstrated ability to work independently in a fast paced environment
- Ability to establish and maintain effective relationships with customers
- Strong team and interpersonal relationship skills conducive to team development
- Ability to work independently, make judgment decisions and demonstrate consistent follow through
- Creates and maintains customer loyalty by serving customers above and beyond their expectations
- Exercises good judgment in decision-making in order to routinely deliver exceptional customer support at all times
All your information will be kept confidential according to EEO guidelines.
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