Front Desk & Administrative Support - Cannabis Retail

💎
WHERE HOSPITALITY MEETS ADMINISTRATION
💎 DACUT Cannabis Retail At DACUT, the front desk is not an entry-level position — it is a leadership-facing, customer-first role that sets the tone for the entire store experience. We are seeking a polished, highly personable, and detail-oriented professional who thrives in hospitality-driven environments and excels at customer engagement, organization, and supporting leadership teams. This role blends reception
, customer experience
, and executive-style administrative support for store management. You will be the first impression
, steady presence, and operational anchor of the retail floor — welcoming guests, supporting managers, and ensuring the store runs smoothly, compliantly, and with intention.

• Deliver a warm, confident, and professional welcome to every guest
• Manage compliant customer check-ins with accuracy and discretion
• Maintain a calm, polished presence during high-volume periods
• Serve as the final touchpoint for customer satisfaction before departure

• Communicate promotions, loyalty programs, and store updates clearly
• Answer questions with confidence, or seamlessly elevate to management
• Represent the DACUT brand with professionalism, poise, and hospitality

• Act as a trusted support partner to store leadership
• Assist with scheduling coordination, internal communication, and daily flow
• Track observations, customer feedback, and operational needs
• Help maintain organized front-of-house systems and documentation

• Monitor lobby flow, wait times, and guest experience
• Assist with light inventory coordination and administrative tasks
• Support website accuracy and promotional visibility when needed
• Research competitor offerings and relay insights to management

• Uphold all state cannabis regulations with precision
• Handle sensitive information with discretion and professionalism
• Maintain accurate records and documentation at all times

This role is ideal for candidates with experience in:

• Hospitality, concierge, front desk, or luxury retail
• Administrative, executive assistant, or office coordination roles
• Customer experience–driven environments (hotels, restaurants, boutiques)

Required qualities:

• Naturally warm, confident, and engaging demeanor
• Highly organized with strong attention to detail