Operations Compliance Officer

Operations Fleet Compliance Officer

Location: Blackwall Transport Complex, 1 Silvocea Way, E14 0JJ

Contract Type: Permanent

Working Hours: 35 hours per week

Salary: £45,852 - £49,155 (Spinal points 31-34)

Grade: I

Job Category: Waste Management

Closing Date: 10th December 2025

Tower Hamlets is on the lookout for a dynamic Operations Fleet Compliance Officer to join the Waste Services team and take charge of the vehicle fleet, ensuring rigorous compliance with statutory Operator's Licence requirements. You will work in close partnership with the Council's Corporate Fleet Manager, tackling the scheduling of maintenance, coordinating repairs, guaranteeing safety standards, and keeping meticulous records for every vehicle's condition, history, and use.

You will manage a Transport Co‑Ordinator and together provide in‑service expertise and insight, ensuring the availability, safe and efficient use of the Waste Services' fleet to deliver an excellent service throughout the borough.

You will manage the introduction of new vehicles into the service such as forthcoming underground refuse storage collection vehicles, mechanical sweepers and electric vehicles.

• Planning, scheduling and tracking of regular vehicle inspections, maintenance and repair.
• Auditing vehicle repair and maintenance records, evaluating the cost-effectiveness of maintenance or repair options and identifying any under-performance, potential safety issues, irregular patterns and misuse or abuse issues.
• Maintaining waste services fleet and driver related administrative procedures and record keeping meeting vehicle operating policies and statutory requirements.
• Maintaining a programme of driver assessments, training and drivers' licence checks.
• Training and assessment of drivers at all levels from non LGV up to LGV including on specialist equipment.
• Maintain excellent relationships with vehicle service providers and parts suppliers and assist with the compilation of vehicle specifications to aid the procurement of new vehicles to meet the needs of service.

• Strong understanding of UK transport regulations, including driver hours, tachograph requirements, vehicle inspections and safety standards.
• Understanding of Waste Operations services and operational fleet availability and servicing requirements.
• Proven experience in a Transport Compliance or Fleet Management role, preferably within the waste industry.
• A valid full LGV driving licence (Category
  
  C).
• A Certificate of Professional Competence (CPC) in Road Transport Management or be working towards achievement within one year of taking up the post.
• Excellent communication, relationship management and problem‑solving abilities.

Tower Hamlets Waste Services is a dynamic and forward‑thinking service dedicated to delivering outstanding results for the community and our clients. By joining us, you become part of a wider service that is passionate about making a tangible difference, working within a supportive environment that encourages growth and values each individual's contribution. We foster collaboration, creativity and a sense of purpose, ensuring that every team member has the chance to make a real impact.

Our professional group not only champions sustainability and community engagement, but also prioritises staff development and well‑being. We’re at the cutting edge of commercial waste management, leveraging the latest innovative technology to streamline processes and enhance both customer experience and operational performance. If you’re seeking a role where innovation and excellence go hand in hand with community values, Tower Hamlets Waste Services is the place for you.

Tower Hamlets vision for our borough is that people are aspirational, independent and have equal access to opportunities; we are a borough that our residents are proud of and love to live in; and we are a dynamic, outcomes‑based council using digital innovation and partnership working to respond to the changing needs of our borough. We want people who aspire to our TOWER values:
Together;
Open;
Willing;
Excellent;
Respect.

Tower Hamlets has a zero‑tolerance approach to, and works to…