Transport Supervisor

Transport Fleet Supervisor (6-Month Fixed-Term Contract)

Location: Bicester (Office Based)

Reports to: Head of Distribution and Warehousing

Bentley Designs is a second-generation, family-owned business with four decades of experience supplying quality furniture to customersacross the UK and Ireland. Our in-house warehousing and distribution operation plays a vital role in our business model, ensuring customers receive a reliable, professional delivery service.

We are looking to appoint a Transport Fleet Supervisor on a 6-month fixed-term contract to support our transport and distribution operation during a period of change. This is a hands‑on, operational role responsible for overseeing day‑to‑day fleet activity, ensuring legal compliance, maintaining high safety standards and supporting smooth delivery performance across the business.

• Oversee the day‑to‑day running of the transport function, ensuring all dispatched orders are planned, scheduled and tracked effectively.
• Ensure full compliance with UK transport legislation, including driver hours, Working Time Directive and Operator Licence obligations.
• Ensure all fleet vehicles are maintained, serviced and meet legal and safety requirements.
• Act as the first point of contact for drivers, providing guidance and support as required.
• Support route planning activity, working closely with the Transport Co‑Ordinator and providing cover during absence.
• Plan and oversee the demountable box refurbishment and maintenance programme.
• Assist Warehouse Manager with movement of demountable boxes.

• Oversee and support drivers and transport administrators, monitoring performance, carrying out disciplinaries and escalating issues where necessary.
• Liaise regularly with the Head of Distribution and Warehousing, flagging risks, issues or operational concerns.
• Carry out driver appraisals and assessments, including the monitoring of off‑loading at customer premises.
• Provide cover for transport administration duties during holiday or sickness periods.

• Oversee transport‑related health and safety compliance, reviewing and updating processes where required.
• Monitor and implement changes to customs requirements for EU and Northern Ireland shipments.
• Proactively identify operational issues, potential risks and opportunities for improvement.
• Support cost‑control initiatives across transport operations, both operationally and administratively.
• Raise and monitor service level agreements with external carriers, particularly Irish transport partners.
• Resolve transport‑related queries and complaints in a professional and timely manner.
• Analyse historical delivery and customer turnover data, sharing findings and recommendations with management where appropriate.

• Experience in planning, scheduling and monitoring day‑to‑day transport operations.
• Strong working knowledge of UK transport legislation and compliance requirements.
• Experience overseeing fleet vehicles, drivers and transport administration activity.
• Confident problem‑solver with the ability to assess issues and understand the wider impact on delivery schedules.
• Strong organisational and communication skills, with the ability to work calmly under pressure.
• High attention to detail and a proactive, hands‑on approach.
• Experience using route‑planning software such as Paragon or Maxoptra is an advantage.
• Comfortable working closely with warehouse, operations and transport teams in a fast‑paced environment.

This role offers an opportunity to step into a well‑established transport operation and make a meaningful impact over a defined period. You’ll work closely with experienced colleagues, have clear responsibility and autonomy, and play a key role in keeping our delivery service running smoothly as we transition our ERP system to Microsoft Dynamics 365 Business Central and our routing software from Paragon to Maxoptra.