General Manager - Operations; Bulk

General Fleet Manager – Operations (Bulk Fleet)

Position:
General Fleet Manager, Operations (Bulk Fleet)

Contract type:
Full Time – Permanent

Reporting to:
Director of Operations

Location:

London

Zodiac Maritime is seeking to appoint an experienced General Fleet Manager – Operations to oversee and optimise the operations of our global bulk fleet. This strategic leadership role requires a proactive approach to achieving operational and commercial excellence, driving cost efficiency, and fostering a culture of safety, compliance and collaboration.

You will lead the operational management of the bulk fleet, ensuring seamless coordination, exceptional performance, and strong relationships with Charterers. A central part of this role involves managing and mentoring a high-performing team, supporting their growth and collective success through effective coaching and guidance.

As a key member of our General Fleet Manager team, you will be responsible for aligning fleet operations with the company’s strategic objectives, and all applicable industry regulations and best practices. This is an exciting and fulfilling opportunity to shape the role as we propel Zodiac Maritime into the future.

• Ensure the safe, efficient, and compliant operation of all vessels under your management, adhering to company policies, international regulations, industry standards, and Charter Party terms.
• Provide expert advice on navigation, cargo operations, stowage, and mooring to support optimal fleet performance.
• Guide Masters through Operations Managers, ensuring voyage instructions, Charter Party terms, and any special instructions are clearly communicated and understood.
• Monitor and drive fleet performance through ongoing assessment, implementation of best practices, and alignment with company objectives.
• Oversee inspections, ensuring timely and effective responses to regulatory authorities and charterers.
• Support incident and management response efforts in collaboration with relevant functional teams.
• Collaborate with crewing teams to ensure that vessels are manned with skilled and well-trained personnel.

• Work with commercial teams to optimise fleet utilisation and capitalise on market opportunities.
• Build and maintain strong relationships with Charterers to enhance reputation and secure future business.
• Ensure timely receipt of freight and hire payments, resolving disputes or delays in coordination with commercial teams.
• Analyse market trends and operational data to identify efficiency improvements and revenue opportunities.
• Contribute to the development of commercial strategies to maximise profitability and fleet performance.
• Review and approve cost‑effective bunker procurement plans.
• Provide strategic oversight of agency appointments and fee negotiations, ensuring cost efficiency and operational effectiveness.
• Approve cargo documentation, as needed, ensuring compliance with company policies and legal requirements.

• Actively promote and enforce the company safety culture and standards aboard all vessels, collaborating closely with QHSSE.
• Ownership for ensuring that operational activities strictly adhere to the company’s QMS, Anti‑Bribery and Corruption, Ethical Trading, and Anti‑Money Laundering policies and procedures, as well as international maritime regulations, codes, and standards.
• Manage risk assessments and the Management of Change (MOC) process for navigation, cargo, and operational changes.
• Develop and refine risk mitigation strategies, incorporating insights from incidents and near misses to enhance fleet safety and resilience.
• Ensure emergency plans are robust, regularly updated, and tested through scenario‑based drills.
• Monitor and analyse risks across the fleet, providing strategic guidance to minimise exposure.
• Stay informed of industry regulations and best practices, ensuring fleet procedures are updated and operations align with emerging standards.

• Oversee operational expenses, ensuring cost efficiency while maintaining safety and compliance…