Technical Support Specialist

Join to apply for the Technical Fleet Support Specialist role at Arval BNP Paribas Group

Location:

Solihull – Hybrid

We’re Arval BNP Paribas – we’re a global leader in vehicle leasing and the fourth largest leasing company in the UK. Our passion for Service, Sustainability, and Solutions is brought to life by each and every one of our people – who we call Journey Makers
. Culturally, we’re a friendly bunch – more human than corporate – and we serve a diverse customer base. From families choosing their first electric vehicle, to global brands seeking to switch their fleets to electric vehicles – whatever our customers’ mobility needs, we have a solution to offer.

We currently lease out over 180,000 vehicles in the UK that from time to time need maintenance, servicing and repair. In this role, your main focus will be to ensure vehicle downtime is kept to a minimum. To also provide Technical Support to both internal and external customers, managing technical complaints as well as providing assistance to the wider Fleet Services teams.

• You will also be required to authorise work requests via the 1
  
  Link system.
• Challenge suppliers and suggest an alternative more cost-effective solution.
• Relationships with internal customers, drivers and garages is key to your ...
• The ability to update systems and databases.

Ideally, you will be a qualified motor vehicle technician with NVQ level 2/3 equivalent with knowledge of the 1

Link system. LCV (Light Commercial Vehicle) experience would be the icing on the cake!

• Impressive communication (verbal & written) skills
• Qualified (ideally) motor vehicle technician
• Efficient and accurate working style
• Team player with customer focus

We offer a basic starting salary of up to £29,000
, plus a bonus of up to £1,100
. We also offer 25 days holiday as standard, plus bank holidays, an extra day off for your birthday
.

• Private medical cover, including a digital GP service
• Company pension
• Discounts on our products and services and discounts in many high street brands
• 2 paid volunteering days every year
• Free on-site gym
• Subsidised restaurant serving chef‑prepared breakfast and lunch, plus discounted Costa Coffee

We’re passionate about being consciously inclusive employer, with a strong Speak Up culture. We’re also proud to be a Ban the Box employer as part of our commitment to a fair and inclusive society for all.

• Telephone interview with our Talent Acquisition team
• 1 hour meeting with the hiring panel, which will include a competency‑based interview. If you’re not shortlisted, we’ll still let you know the outcome of your application.

Sound interesting? Click to apply and a member of our Talent Acquisition team will review your CV. What are you waiting for? Apply today and we’ll be in touch.