Host​/Cash​/Greet - Flagstaff

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We are currently seeking talented Hosts/Cashiers/Greeters to join our team. As a Buffalo Wild Wings Host/Cashier/Greeter, your responsibilities include, but are not limited to, the following:

• Serving as a friendly and welcoming first impression to all guests that come through our front door
• Greeting and seating walk-in guests in a friendly and timely manner
• Receiving and confirming walk-in, telephonic, and online guest orders, including orders from third party vendors such as Doordash and Grubhub
• Assembling takeout orders for guests and/or third-party delivery drivers with accuracy
• Informing servers or other team members of guest-specific needs or special occasions
• Serving as a menu knowledge expert to provide suggestions based on preferences or requests
• Upselling menu items to generate higher sales
• Processing accurate and timely payments with integrity
• Assisting the Service Team in delivering food and providing drink refills to enhance guest experience
• Maintaining clean dining room/bar areas
• Ensuring food safety standards are followed in accordance with local regulations
• Resolving conflicts or guest complaints as permitted by management
• Maintaining a stocked and clean lobby and takeout area/workspace
• Completing deep cleaning tasks as assigned
• Generating positive working relationships with all team members
• Additional duties as assigned by management

• Reliability, dependability, and good work ethic
• Front of house experience, preferably in a high-volume, full-service restaurant
• Knowledge of proper sanitation, food safety and security procedures
• Ability to maintain professional demeanor under pressure
• Proficient understanding of food allergens
• Ability to obtain a Food Handler Card
• Personable and friendly personality with strong guest communication
• Commitment to excellent customer service and guest satisfaction
• Knowledge of basic math and currency calculations
• Strong interpersonal skills and ability to work independently and with others
• Strong time management, organization, attention to detail, and multi-tasking
• Ability to take direction and constructive feedback from peers and management
• Ability to lift and move up to 20 pounds
• Ability to work at a fast pace and stand for extended periods

Not sure if your experience aligns? We encourage you to apply. Sports-lover or not, all backgrounds are welcome here. Apply today to join our winning team!

Lancaster Wings, Inc. is an independent franchisee of Buffalo Wild Wings, an equal opportunity and E-Verify employer. We are committed to providing all team members with a safe, drug-free environment void of discrimination or harassment where our team members can learn, grow and develop more than they can on their own.

• Entry level

• Full-time

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Flagstaff, AZ $45,000.00-$55,000.00