Customer Support Representative
Job in
Flagstaff, Coconino County, Arizona, 86001, USA
Listed on 2026-02-25
Listing for:
Kelly Services, Inc.
Full Time
position Listed on 2026-02-25
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Call Center / Support, HelpDesk/Support
Job Description & How to Apply Below
- - - Responsibilities:
Communicate with customers by telephone or in person to provide product or service information, take or enter orders, cancel accounts, and resolve inquiries or complaints;
Keep accurate records of customer interactions and transactions, documenting details of inquiries, complaints, comments, and actions taken;
Resolve service or billing complaints, perform activities such as exchanging merchandise, refunding money, or adjusting bills;
Determine and communicate charges for requested services, collect deposits or payments, and arrange for billing as needed;
Proactively contact customers regarding inquiries, investigation results, or planned adjustments
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