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On-Site Banking Member Service Rep – Customer Care

Job in Fitchburg, Worcester County, Massachusetts, 01420, USA
Listing for: Workers Credit Union
Full Time position
Listed on 2026-01-09
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Bank Customer Service, Customer Service Rep
Job Description & How to Apply Below
Position: On-Site Banking Member Service Rep I – Customer Care & Growth
A leading credit union in Massachusetts is looking for a Member Service Representative I to provide exceptional service for banking inquiries. This full-time position involves assisting members with loans, accounts, and online banking while ensuring timely issue resolution. Ideal candidates will have excellent communication skills and a background in customer service. The job offers competitive compensation and various benefits aimed at enhancing employee wellness and development.
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