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Associate - Guest Relations

Job in Fishers, Hamilton County, Indiana, 46085, USA
Listing for: Indiana University Health
Full Time position
Listed on 2026-01-17
Job specializations:
  • Healthcare
  • Customer Service/HelpDesk
Job Description & How to Apply Below

Schedule:

Full Time Day Shift, Monday through Friday, 5:30 am to 2 pm.

Work Location:

Fishers Hospital

Department Supported:

Patient Experience

Primary Responsibilities:

Sets the tone for an exceptional experience by welcoming all guests to our organization in a friendly, helpful manner. Serves as an information resource by answering questions, providing accurate up-to-date information and giving directions to areas within the hospital and any adjoining medical facilities. Responsible for being a culture champion by embracing and demonstrating the mission and vision of the organization.

Requires a concierge level customer service attitude.

Required:
  • High School Diploma/GED required.
Preferred:
  • Previous concierge level customer service experience preferred.
  • Previous healthcare experience involving patient/public contact preferred.
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Position Requirements
10+ Years work experience
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