Commercial Special Assets Officer

About the Position

As the Commercial Special Assets Officer, you will be responsible for the active management, resolution, and risk mitigation of the Bank’s criticized, classified, and non‑performing commercial loan relationships. Your role will work closely with commercial lenders, credit administration, legal counsel, and borrowers to develop and execute strategies that minimize loss, preserve collateral value, and maximize recovery.

• Manage a portfolio of criticized, classified, and non‑performing commercial loan relationships, including substandard, doubtful, and loss‑rated credits.
• Develop, negotiate, and execute workout strategies such as restructures, modifications, forbearance agreements, and repayment plans.
• Lead direct negotiations with financially distressed borrowers, guarantors, and outside lending partners to achieve optimal outcomes for the Bank.
• Coordinate with external and internal legal counsel on enforcement actions, collateral liquidation, foreclosures, bankruptcies, and other legal remedies.
• Evaluate collateral positions, guarantor strength, cash flow, and exit strategies to support resolution decisions.
• Recommend charge‑offs, reserves, risk rating changes, and other credit actions in accordance with Bank policy and regulatory guidance.
• Partner with commercial lenders and credit administration to transition credits into and out of Special Assets as appropriate.
• Prepare monthly problem loan status reports to provide updates to management.
• Ensure accurate risk grading, timely documentation, and compliance with regulatory and internal reporting requirements.
• Participate in regulatory examinations, audits, and internal reviews related to special assets and problem loans, as needed.
• Provide guidance and mentorship to lenders and credit staff on early problem loan identification and remediation strategies.

• A minimum of five years in commercial credit, with an emphasis on special assets, loan workouts, or problem loan management.
• A bachelor’s degree in accounting/finance or related field preferred; equivalent relevant work experience will be considered.
• Demonstrated experience managing loan workouts, restructurings, and default situations.
• Strong understanding of commercial loan documentation, collateral structures, guarantor support, and enforcement remedies.
• Proven ability to assess financial statements, cash flow, collateral values, and recovery prospects.
• Excellent negotiation, communication, and interpersonal skills, with the ability to work effectively with borrowers, attorneys, and internal stakeholders.
• Working knowledge of banking regulations, credit policy, and regulatory expectations related to criticized and classified assets.
• Sound judgment and ability to make difficult credit decisions under pressure while protecting the Bank’s interests.

• Professional office setting.
• Primarily sedentary position requiring long periods of time working at a computer.
• Must be able to move throughout the office and buildings to obtain or relay information.
• Must be able to perform the essential functions of the position with or without reasonable accommodation.

We’re not just another bank and we’re not looking for just another employee. Since 1999, First Internet Bank has been dedicated to finding a better way to bank and doing things that have never been done before. Yes, we really were the first state‑charted, FDIC insured bank to operate entirely online and we have been leading the way ever since.

We seek the game changers, the innovators…those who challenge the status quo because change really is the only constant. Ready to join a team of imaginative, driven individuals like you? It’s your career, you deserve to imagine more. Keep reading, we think you will like what you see.

Our success has been driven, in part, by four core competencies – customer focus, teamwork, adaptability and initiative. Collectively they define our actions and are at the heart of all we do. As a result, we’ve been fortunate to have been named numerous times as an Indianapolis Star Top Workplace and one of the Best Banks to Work For!…