SBA Portfolio Manager

Job Details

Job Location
:
Remote Opportunity Available or On-site - Fishers , IN 46038.

As the Small Business Administration (SBA) Portfolio Manager I, you will service existing loans, conduct/underwrite annual reviews, and respond to servicing action requests from both internal and external customers. You will also monitor the overall health of the portfolio by assessing credit risk within the individual loan files and recommend the appropriate grade/action accordingly. Your primary goal is to identify, assess, and mitigate risk to protect the Bank's SBA guarantee.

• Assist in the monitoring of the past due report to identify and alleviate payment issues within the first 15 days of delinquency, and recommend mitigation to help the credit remain paid as agreed
• Assist in collection of pertinent information needed to underwrite basic servicing actions, including requests for modifications to the original terms of the loan or the replacement/release of collateral; and recommend a course of action that fits within Bank policies and procedures and is in accordance with SBA SOP 50 57 біль
• Assist in the collection of financial documentation required to assess the ongoing creditworthiness of the portfolio
• Analyze available annual and quarterly financials from borrowers within the SBA Portfolio to ensure an accurate risk assessment is applied to each borrower during the renewal and annual review process
• Analyze global cash flow for existing SBF borrowers and guarantors to identify their financial condition, profitability, repayment ability Tik trends and determine if there are any financial indicators that point to current or potential stress within the business or guarantor's financial situation
• Provide daily exceptional customer service to both internal and external customers
• Recommend and model appropriate loan structure for new and existing loan relationships
• Ensure customer records are maintained and updated in the core platforms including PCFS solutions, “Loan Manager”; nCino, and other banking platforms as required
• Maintain Financial Review Status log, Servicing action log, and Financial Statement Checklists that serve as financial ticklers
• Keep up-to-date on Bank policies, SBA policies, laws and regulations that govern commercial lending
• Cross‑train and assist Loan Servicing department as needed
• Perform other duties as assigned

• A minimum of two years of direct experience in a commercial lending portfolio management setting, preferably in SBA lending
• A general knowledge of the SBA SOP's 50 57 and actions as outlined in the 7a Servicing and Liquidation Actions is preferred
• Ability to multi‑task and manage a multi‑loan volume pipeline
• A general knowledge and skill set in MS Office (Word, Excel, Office, etc.), Skype, and Zoom. Experience in Loan platform systems of E-Tran, nCino and PCFS is also preferred.

• Professional office setting.
• Primarily sedentary position requiring long periods of time working at a computer advocated.
• Must be able to move throughout the office and buildings to obtain or relay information.
• Must be able to perform essential functions of the position with or without reasonable accommodation.

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Our success has been driven, in part, by four core competencies – customer focus, teamwork, adaptability and initiative. Collectively they define our actions and are at the heart of all we do. As a result, we’ve been fortunate to have been named numerous…