Intern - State Farm Agent Team Member
Listed on 2026-03-12
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Customer Service/HelpDesk
Customer Service Rep, Bilingual, Spanish Customer Service
Intern - State Farm Agent Team Member
Part Time in Fishers, IN, 46038
Replies within 24 hours
ROLE DESCRIPTION
Matt O'Malley - State Farm Agent is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As an intern, you will help maintain smooth agency operations, provide friendly customer service, and assist with marketing efforts. Your attention to detail, dedication to customer relations, and sales‑mindset will help you thrive in a fast‑paced environment and build your career and income.
RESPONSIBILITIES
- Assist the business goals of the insurance agency with mutually agreed upon expectations.
- Provide prompt, accurate, and friendly customer service, including responding to inquiries about insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Use a customer‑focused, needs‑based review process to educate customers about insurance options.
- Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
QUALIFICATIONS
- Full‑time student enrolled in an undergraduate or graduate program for the duration of the internship.
- Coursework or expressed interest in Insurance, Financial Services, Real Estate, Marketing, or related fields.
- Ability to work collaboratively as part of a team and operate independently.
- Effective customer service and interpersonal skills, including the ability to create, build, and maintain relationships with internal and external parties.
- Prioritization, time‑management, and organization skills to meet deadlines while maintaining attention to detail.
Compensation: $14.00 per hour
BENEFITS
- Flexible schedule
- Free food & snacks
- Free uniforms
- Opportunity for advancement
- Training & development
Apply Now
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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