Administrative Assistant : VA-Richmond

Benefits:

• 401(k)
• Competitive salary
• Dental insurance
• Employee discounts
• Free food & snacks
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Tuition assistance
• Vision insurance

Leaf Spring School at Three Chopt is seeking a warm, organized, and highly professional Administrative Assistant
, also known as our Director of First Impressions
. This role is essential to the daily success of our school, serving as the first point of contact for prospective and current families and helping ensure a welcoming, efficient, and well-organized front office.

The Administrative Assistant sets the tone for the school experience by providing exceptional customer service while supporting administrative operations, enrollment processes, and daily school logistics.

• Provide outstanding customer service to families, visitors, and staff, creating a positive and welcoming school environment.
• Serve as the first point of contact for phone calls, walk-ins, and prospective family inquiries.
• Support the enrollment process, including responding to inquiries, scheduling tours, and assisting families through registration.
• Manage family billing, payments, and basic accounting functions with accuracy and attention to detail.
• Maintain student records and files, ensuring compliance with state licensing and school policies.
• Support data entry and database management for enrollment, attendance, and family information.
• Serve as Administrator-in-Charge when needed, assisting with daily operational needs such as schedule coordination and maintaining appropriate classroom ratios.
• Assist school leadership with communication to families, office organization, and administrative projects.
• Help maintain an organized, efficient, and professional front office environment.
• Assist in classrooms to support as needed, including covering breaks and ratios

• Friendly, professional, and highly organized with excellent interpersonal skills
• Strong customer service mindset and ability to build relationships with families
• Comfortable managing multiple tasks in a fast-paced environment
• Detail-oriented with strong administrative and organizational skills
• Experience with billing, scheduling, or office management preferred
• Previous experience in a school, childcare, or family-focused environment is a plus

This role is perfect for someone who enjoys working with families, thrives in a dynamic environment, and takes pride in keeping operations running smoothly while creating a welcoming first impression for everyone who walks through our doors.

• Must possess a love for children and an ability to relate well with them, their families, teachers, and the general public.
• Competency in the following clerical skills, including, but not limited to: typing, filing, record keeping, and proficiency in Microsoft Office programs. Procare proficiency preferred.
• High School diploma required. Associate or Bachelor’s degree preferred.
• Current notary public or willingness to obtain within 6 months.
• Prefer at least one year of experience.
• Willingness to work Monday-Friday with rotating hours between 7:00 am and 6:00 pm. Occasionally, after-hours may be required.
• Willingness to support in classrooms as needed to cover ratios