Member Services Specialist - Part-time

Position: Member Services Specialist - Part-time Flexible

About 50 North

For over 50 years, 50 North has been a trusted resource for adults 50 and older in Hancock County. Our mission is to enrich lives and support independence, offering solutions in Activities, Chores, Nutrition, Outreach, and Wellness.

We are currently seeking a Part-time Member Services Specialist to be the welcoming face of 50 North—greeting members, answering phones, assisting with clerical work, and supporting our mission of service and connection.

What you will be doing:

• Welcome and assist guests, members, and visitors with warmth and professionalism.
• Monitor the check-in kiosk and manage visitor access.
• Answer and route incoming calls; respond to inquiries.
• Support member engagement, including helping with tours and issuing membership cards.
• Handle event registrations and payments for programs, trips, and classes.
• Perform clerical tasks and data entry in My Senior Center and Microsoft Office programs.
• Maintain organized records and appointment calendars.
• Help cover shifts for staff on vacation or leave as needed.

Schedule:

• Friday afternoons (1:00 PM – 5:00 PM)
• One Saturday per month (7:00 AM – 12:00 PM)
• 1–2 evenings per week (typically 3:00 PM – 7:00 PM)
• Additional hours as needed (flexible; approx. 5–15 hours per week)

What We’re Looking For:

• High School diploma or equivalent
• 1+ year of experience in an office, customer service, or reception setting
• Strong communication and organizational skills
• Comfortable using Microsoft Word and Excel
• Positive, courteous demeanor with a genuine interest in helping older adults
• Ability to multitask and maintain confidentiality
• Must be able to obtain/maintain CPR, AED, and First Aid certification
• Valid driver’s license

Physical Requirements:

• Able to sit or stand for prolonged periods
• Operate standard office equipment
• Occasionally lift up to 20 lbs
• Comfortable with light physical movement to access files or supplies

Pay is $13.00-$13.50 per hour

50 North is an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their actual or perceived gender, race, color, national origin, religion, age and military or veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances.

Apply today and become a valued part of our compassionate, community-centered team.

Sponsorship not available for this position.

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