Healthcare Support Worker

Overview

Urgent Care Services Fife (UCSF) currently provide Urgent Care to the population of Fife and Kinross. Under normal circumstances, UCSF is operational in the Out of Hours period when Fife GP Practices are closed which amount to 118 hours per week from 18:00 - 08:00 hrs and 24/7 F works from 3 bases, St Andrews Community Hospital, Queen Margaret and the Victoria Hospital.

• Join UCSF to assist with providing healthcare worker support in a busy urgent care service.
• Work alongside GPs, nurses and non-clinical staff to support clinical staff in delivering safe, patient-centred care.
• Set up the primary care centre and manage equipment, stock rooms and cupboards; assist with general tidying of departments.
• Cover staff breaks, escort and assist patients, and provide general support within the primary care centre.

• SVQ Level 3 in Health Care or equivalent experience, or be prepared to work towards this or a similar qualification.
• Excellent communication skills and the ability to work under pressure; the ability to prioritise your own workload is essential.
• Previous hospital or caring experience is desirable.

Please note the salary for this post is pro rata to part-time hours.

For informal enquiries please contact Fran Simpson, Lead Nurse psont.

As from 1/4/26, the Agenda for Change full-time working week will be reducing from 37 to 36 hours per week. Part-time hours will be reduced pro-rata. However, there will be a corresponding increase in the hourly rate so that pay will not be affected.

NHS Fife is legally obliged to ensure all its employees are legally entitled to work in the United Kingdom. If you are not a United Kingdom (UK) or Irish National, you are required to confirm your right to work in your application.

To work in the United Kingdom, there is a legal requirement to demonstrate relevant permission to work in the country. This permission is granted by the UK Visas and Immigration Service.

As part of pre-employment checks, NHS Scotland Boards will check entitlement to work in the UK. This can be evidenced through various routes including visa types and EU settled/pre-settled status. For more information, refer to

In some cases, sponsorship via a UK Skilled Worker/Health & Care Worker Visa may be possible if the employer is a licensed Sponsor and the post meets salary requirements.

Before submitting your application, please ensure you have the appropriate right to work in the UK or that sponsorship eligibility applies.

Due to legislative changes from 1 April 2025, some posts may require a different level of criminal records check. If the post is assessed as a "regulated role", appointment may be subject to joining the Protecting Vulnerable Groups (PVG) Scheme. Details will be confirmed by the Hiring Manager or Recruitment Team. For more information, visit Disclosure Scotland.

We offer flexible working and family-friendly policies and make reasonable adjustments to recruitment practices to support disabled candidates, long-term conditions, or neurodivergent individuals.

NHS Scotland is committed to equality and diversity and to eliminating unlawful discrimination. Applications from all sections of society are welcome.