Operations Support, Customer Service/HelpDesk
Listed on 2026-01-14
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Customer Service/HelpDesk
Office Administrator/ Coordinator -
Transportation
We are seeking an Operations Support in Fife, WA! 9:30am - 6pm Monday - Friday
About the Role:
We are seeking a highly organized and customer-focused Operations Support to join our team. This role is critical in ensuring smooth day-to-day operations, coordinating logistics, and delivering exceptional service to our client, their customers and internal teams.
Key Responsibilities:- Dispatch and coordinate drivers/routes to ensure timely deliveries.
- Monitor delivery schedules and proactively resolve delays or issues.
- Serve as the primary point of contact for customer inquiries, complaints, and service requests.
- Maintain accurate records of dispatch activities, customer interactions, and service outcomes.
- Collaborate with vendors, our client and customer service teams to ensure operational efficiency.
- Use dispatch software and tools to manage workflows and communication.
- Provide real-time updates and support to our client and management.
- Identify and upscale operational challenges to management as needed.
- Medical
- Dental
- Vision
- 401k + Company Match
- Employee Assistance Program
- Paid Time Off
- Flexible Work Schedules (when possible)
- And more!
$21-23.50 an hour
* The above-stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws.
You must be authorized to work for any employer in the U.S.#INDEED
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
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