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Customer Care Representative - Regional Omnichannel
Job in
Fernley, Lyon County, Nevada, 89408, USA
Listed on 2026-03-05
Listing for:
MSC Industrial Supply
Full Time
position Listed on 2026-03-05
Job specializations:
-
Sales
Customer Success Mgr./ CSM, Account Manager
Job Description & How to Apply Below
Answer inbound sales and service calls and emails to process orders, troubleshoot issues, and complete returns;
Collaborate with Field Sales Associates to promote solutions and revenue;
Mentor and train other Regional Omnichannel Representatives;
Utilize ticket management system to ensure timely resolution of customer inquiries;
Drive quality, sales, quote conversion, upselling, and productivity goals
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