Data Collection Officer

Our client is looking for multiple Data Collection Officer's to join their team in Heathrow and surrounding areas on a fixed term contract basis starting in March. Onsite trainig will be provided either in Guildford or London offices.

The core functions of this job are to
- Conduct door‑to‑door engagement with residents, businesses, and property owners.
Explain the project clearly, answer basic queries, and build trust with the community.
Collect accurate information using digital or paper‑based forms.
Carry out site observations to support project information gathering.
Record, organise, and submit data in line with project requirements.
Identify issues, concerns, or risks raised by residents and escalate appropriately.
Maintain a professional and approachable presence on site at all times.
Work closely with the project team to report progress and highlight any access challenges.
Adhere to all health, safety, and safeguarding protocols while working in the field.

The client will be looking for candidates to demonstrate
- Strong interpersonal and communication skills, with the ability to engage confidently with the public.
Professional, polite, and calm manner, even in challenging or sensitive situations.
Good attention to detail and accuracy when recording information.
Ability to work independently and manage time effectively while on site.
Problem‑solving mindset, especially when dealing with difficult access or reluctant respondents.
Basic digital literacy (e.g., using tablets, mobile apps, or data‑entry tools).
Reliability, punctuality, and a strong sense of responsibility.
Awareness of personal safety and the ability to follow safety procedures.
Previous experience in community engagement, surveying, customer service, or field‑based roles.
Knowledge of the local area or similar project environments.
Experience handling confidential or sensitive information