Credit Controller

Overview

We are looking for a Credit Controller - Multi-Entity Role, to join a fabulous company in Felixstowe, Suffolk.

• Credit Control & Collections:
  Manage the full credit control process for several entities, ensuring KPIs and cash-collection targets are achieved.
• Proactively chase outstanding debts.
• Maintain aged debtor reports and escalate overdue accounts as required.
• Negotiate payment plans while protecting commercial relationships.
• Customer Account Management:
  Set up new customer accounts and conduct credit checks within agreed credit policy.
• Monitor credit limits across all entities and take action when accounts exceed approved terms.
• Reconcile customer accounts, allocate payments accurately, and resolve discrepancies promptly.
• Intercompany & Multi-Entity Management:
  Manage debtor ledgers for multiple companies, ensuring correct posting in each entity.
• Coordinate with entity-specific finance teams to align processes and reporting standards.
• Assist in month-end closing by preparing debtor ageing, bad-debt provisions, and cashflow forecasts.
• Issue Resolution & Stakeholder Support:
  Liaise with internal teams (Sales, Customer Service, Operations) to resolve disputes or invoice queries.
• Work with external customers to provide PODs, statements, and invoices when requested.
• Maintain strong relationships with key accounts across all entities.
• Reporting & Compliance:
  Produce weekly and monthly debtor reports for each entity.
• Identify high-risk accounts and recommend actions to minimise exposure.
• Ensure compliance with internal policies, company credit terms, and relevant financial regulations.
• Support audits by preparing documentation and responding to auditor queries.

• Proven experience as a Credit Controller, ideally within a multi-site or multi-entity environment.
• Strong knowledge of credit control processes, aged debt management, and financial reconciliations.
• Excellent communication, negotiation, and stakeholder-management skills.
• Strong organisational skills and ability to prioritise workload across multiple ledger.