Assistant Manager

Assistant Manager – Old Navy, Federal Way, WA

Old Navy has redefined the traditional retail experience by making fashion fun and accessible for everyone. Since launching in 1994 in San Francisco, Old Navy has been on a mission to democratize style, offering high-quality, affordable essentials for the entire family. With a global presence of 1,000+ stores and a robust online platform, the brand is proud to foster a diverse workplace that mirrors its customer base, emphasizing fun, fashion, family, and value to create an inclusive, fast‑paced environment where employees can be their authentic selves.

This is a full‑time, on‑site Assistant Manager position located in Federal Way, WA. In this role, you will oversee day‑to‑day store operations, support the Store Manager in driving sales and meeting performance goals, and lead a team to deliver an outstanding customer experience. Responsibilities include supervising staff schedules, ensuring adherence to company policies, providing training and mentorship, and assisting in visual merchandising to maintain branding standards.

You will collaborate with other leaders to create a positive, results‑driven workplace, ensuring customer satisfaction and operational excellence.

• Leadership and team management skills, including the ability to inspire, motivate, and mentor staff
• Retail operations expertise, with a solid understanding of sales patterns, merchandising, and business strategy
• Customer service and communication skills to foster exceptional guest experiences
• Problem‑solving and decision‑making abilities to handle complex store challenges effectively
• Strong organizational and time‑management skills
• Adaptability in a fast‑paced, dynamic retail environment
• Prior experience in a supervisory or management role within the retail industry preferred
• High school diploma or equivalent required; additional education in business or related field is a plus

• Mid‑Senior level

• Full‑time

• Retail