Support Service Lead; Federal Way

Job Description

*** THIS POSITION IS ONLY OPEN TO CURRENT ULMS SUPPORT SERVICE STAFF WORKING AT THE FEDERAL WAY PSH SITE ***

ULMS is actively hiring Support Service Staff Lead for our Booker House/Federal Way Permanent Supportive Housing Site. The Support Service Staff Lead supports HTH residents by maintaining a clean, safe, and organized space. This position is responsible for providing and/or assisting residents in accessing support services, community integration, life skill training, housing maintenance, transportation, and other needed services. As a Lead, this role is also instrumental in the on-boarding and training of new staff and provides backup support to the site manager(s) as needed.

This position will operate on the graveyard shift.

• 2 years of direct experience working with individuals who face challenges and barriers including homelessness
• High school diploma or equivalent required
• Ability to read and write in standard English
• Demonstrates cultural competency and sensitivity to the needs of adults with multiple challenges
• Proficiency in MS Office – Word, Excel, Outlook
• Ability to interact with a wide variety of audiences
• Ability to work independently with limited supervision
• Strong organizational skills and ability to multi-task
• Ability to maintain privacy and confidentiality
• Experience in working with homeless individuals is strongly preferred
• Non-profit experience strongly preferred

• Medical – $11,176.08 per year
• Dental – $540 per year
• Vision – $65.04 per year
• Group Life & ADD – $41.70 per year
• Employee Assistance Program – ~$57.60 per year
• Health & Fitness Benefit – $419.88 per year
• Professional Development Funds – up to $1,500 per year for approved professional development activities

• ~ 3.5 weeks of PTO accrued annually during first 24 months of employment
• 8 annual personal holiday/health and wellness days
• 11 paid holidays

WA State Paid Family & Medical Leave – 0.8% of salary - 100% employer paid

Workers Compensation Coverage – ~$436.80 - ~$3,993.60 per year (depending on class code)

Taxes – 9.8% of salary

Compensation: $27.50 - $29.88 per hour

Urban League of Metropolitan Seattle is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, veteran status, or any other protected characteristic.