First Aid Team Member

First Aid / EMT Team Members are responsible for responding to medical incidents and providing prompt, professional patient care to guests and team members. This role supports a safety-conscious environment by delivering high-quality emergency medical care, accurate documentation, and clear communication with park leadership and Base Operations.

Team Members in this position are expected to maintain a calm, professional presence while delivering excellent care and guest service.

Must be 18 years of age or older

Must possess a valid Washington State EMT or Paramedic license

Strong first responder and patient care skills

Strong guest service and communication skills

Ability to multitask, prioritize, and manage time effectively

Ability to communicate professionally with guests, coworkers, management, and emergency responders

Ability to work varied shifts including nights, weekends, and holidays

• Guest Service — Provide compassionate, respectful, and professional care to guests and team members
• Follow all guest service standards and code of conduct guidelines outlined in the Team Member Handbook
• Safety — Support Wild Waves’ safety-first culture by promoting a safe environment and identifying potential hazards
• Teamwork — Work collaboratively with park leadership, Base Operations, and fellow team members
• Maintain clean, sanitary, and organized work areas, including medical spaces and equipment

• Medical Response: Respond to medical incidents and provide care within the scope of EMT or Paramedic certification, including patient assessment and treatment
• Care Escalation: Assess situations and determine when additional care or outside emergency services are required
• Communication: Clearly communicate incident details to Management and Base Operations teams
• Reporting: Complete accurate, detailed, and timely incident reports while maintaining confidentiality of sensitive information
• Office Presence: Maintain a consistent presence in the First Aid office unless actively responding to a medical call
• Emergency Procedures: Maintain knowledge of Emergency Action Procedures and respond appropriately during emergencies
• Equipment & Facility Care: Maintain cleanliness and organization of First Aid offices, restrooms, department carts, and back-of-house areas
• Other Duties: Perform additional duties as assigned based on department and park needs

Ability to stand and walk for extended periods

Frequent bending, stooping, kneeling, crouching, and reaching

Occasional climbing or balancing

Ability to lift up to 20 pounds regularly and up to 50 pounds frequently

Vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus

Work is primarily outdoors and subject to varying weather conditions

Noise levels may range from moderate to high

Reasonable accommodations may be provided to support team members in performing the essential functions of this position.