Outreach Case Manager - CReW; Federal Way

Overview

WHO WE ARE:

Catholic Community Services’ Counseling, Recovery & Wellness (CReW) Program is a licensed community mental health and substance use disorder treatment program and provider of the King County Integrated Care Network (KC-ICN). Our collaborative team focuses on serving adults with mental illness and/or substance use disorders to help improve the quality of life for our clients and our great community. Services offered utilize Harm Reduction and Recovery principles, with an emphasis on building collaborative relationships with the persons served as the first step towards lasting engagement in treatment.

Range of services includes diagnostic assessments, individual therapy, peer support, case management, group counseling, skills training, care coordination, medication management, and psychoeducation. Our team was created out of the need for onsite supportive services in our agency housing program and we adapt our services to best fit the unique needs of our clients in a variety of locations within South King County.

CReW is committed to creating a welcoming and inclusive workplace and is proud to be an equal opportunity employer. Candidates from all walks of life are strongly encouraged to apply.

POSITION SUMMARY:

The Outreach Case Manager position is a collaboration between CReW and the Health Care for the Homeless Network to provide outreach, engagement, and referral/linkages to individuals and families that are experiencing homelessness and have behavioral health conditions in South King County (SKC). This position will provide services at various sites, including day centers, shelters, housing sites, encampments, the streets and other community locations in South King County.

The position will balance responsibilities across multiple funding contracts with a range of program eligibility and required caseload tracking. While the primary focus is on outreaching and engaging individuals who are not connected to needed health care services, the Outreach Case Manager will also carry a caseload of engaged individuals as well as provide secondary support for people enrolled in long-term outpatient behavioral health treatment through CReW.

Services will be provided from a Harm Reduction and Trauma-Informed Care approach, utilizing motivational interviewing skills and close team collaborations. The positon will operate with a great deal of independence and so requires strong interpersonal relationship and communication skills, common sense regarding personal safety, creative thinking, multitasking, and conflict resolution skills.

Benefits & Compensation

This is a Full-time, 40-hour position starting at $30.00 - $33.37/hr (D.O.E) witha competitive benefits package:

• Medical, Dental, Vision, Life Insurance and Long-Term Disability
• Health Savings Account (HSA) and Flexible Spending Account (FSA)
• Generous paid time off (PTO), paid sick time, 15 days of paid vacations
• 12 days of paid holidays, plus one (1) personal holiday
• CCS/AHA 403(b) Employee Savings Plan
• Employee Assistance Program (EAP)
• Licensure supervision is available (LICSW, LMHC, LMFT) for applicable employees, as well as oversight, if needed, for first 50 clinical hours required for a SUDPT credential.

• Provide a range of services to individuals and families experiencing homelessness, including initial rapport building; assertive and progressive engagement; screening, brief risk intervention and referral to treatment, and crisis supports.
• Conduct outreach activities at various locations including shelters, encampments, libraries, jails, social service agencies, hospitals, and other health care clinics to make contact with individuals living outside, build relationships, and offer needed services.
• Provide frequent and repeated contacts, developing relationships with individuals in order to assess their service needs and responding with appropriate referrals and linkages to resources.
• Offer behavioral health and homeless assessments (such as the VAT), individual service planning, case management, and care coordination to make referrals for permanent housing placements.
• Help…