Account Manager - In House

Join to apply for the Account Manager - In House role at Fikes

📍
Federal Way, WA
💼 Full-Time, Mon–Fri (Daytime Hours)
💲 $50k–$63k Base + Bonus & Commission opportunities

Grow. Support. Succeed.

At Fikes, we don’t just offer jobs—we build meaningful careers. We’re a stable, growth-minded company where teamwork drives results, customer care comes first, and your work makes a real impact.

As an Account Manager
, you’ll be the dedicated support partner for our in-house/current clients
, ensuring their service needs are met with consistency, professionalism, and care. You’ll coordinate internally with our operations and field teams to keep accounts running smoothly and customers confidently supported.

• Consistent
  
  Schedule:
  
  Monday thru Friday, daytime hours
• Competitive Pay: $50k–$63k base plus performance bonuses
• Strong Benefits: Medical, dental, vision, 401(k) match up to 4%, paid vacation & holidays
• Career Growth: Ongoing training, coaching, and advancement opportunities
• Essential Industry: Recession-resistant services you can feel good about

• Be the primary point of contact for assigned in-house client accounts—responsive, professional, and solutions-focused
• Coordinate service delivery by partnering with internal operations, scheduling, and field teams
• Monitor account health and performance
  , identifying needs and ensuring service quality meets Fikes standards
• Manage administrative account tasks including work orders, service tracking, reporting, and client documentation
• Build strong client relationships through proactive communication, follow-through, and trust
• Represent Fikes with integrity
  , delivering a consistent, high-quality customer experience

• A positive, self-motivated attitude and strong sense of ownership
• Excellent organization, time management, and multitasking skills
• Clear, confident communication and problem-solving ability
• Comfort working cross-functionally with customers and internal teams

APPLY NOW and build your career at Fikes—where dedication, teamwork, and service excellence lead the way.

🌍 Committed to Diversity & Inclusion
Fikes proudly welcomes applicants from all backgrounds. We are an equal opportunity employer and value diversity across race, gender identity, orientation, culture, ability, and life experience. Every applicant is evaluated based on skills, experience, and drive to succeed.